Harrogate Internet Problems

We’re getting reports from some users in the Harrogate area of intermittent internet loss, there is work scheduled for the exchange which may be the cause. So far all users who have experienced loss of service have only experienced it temporarily, if you lose service for an extended period of time, or believe that something else is affecting your service, then please call one of advisers on 0844 848 2300.

Openreach latest

With improvements in the weather, there are now no areas of the country where MBORC applies to all jobs, however the following areas:

West Scotland

Newcastle and Northumberland

Tyneside, Durham and Wearside

Tees Valley

North East Scotland

Tayside & Fife

South East Scotland

Northern Ireland

are still under MBORC for FAULT REPAIRS.

Openreach latest

While there are some changes to the areas under MBORC, overall the picture is pretty much the same; weather is causing higher than usual number of faults, mobility is affected, there is a backlog to clear and more bad weather is expected.

As it currently stands, the following areas are still under MBORC for ALL jobs:

Highlands and Islands
North East Scotland

Tayside & Fife

South East Scotland

Reading

Maidenhead

Northampton

Aylesbury

Luton

Colchester

Shrewsbury/Hereford

Worcester

Exeter

Taunton

Northern Ireland

Stoke

North Wales

Mid Wales

Cardiff

Newport

West Wales

These areas are all heavily affected.

The following areas have, as of yesterday afternoon, had MBORC lifted:

Bristol

Swindon

Gloucester

Bournemouth

Muswell Hill

Romford

Lea Valley

Southbank

Docklands

Croydon

Esher

The following areas are under MBORC for faults only:

South West Scotland

West Scotland

Newcastle and Northumberland

Tyneside, Durham and Wearside

Tees Valley

Lincoln

Docklands

Croydon

In all other areas the are still some delays being experienced. While these areas are not under MBORC as a whole, some individual jobs are being put under MBORC.

Further snow and a continuation of freezing conditions is forecast for many areas of the country over the weekend.

Openreach Update

As more bad weather hits many parts of the country, Openreach have declared MBORC in the following areas for both faults and provisioning:

Northern Ireland

Highlands and Islands

North East Scotland

North Wales

Mid Wales

Cardiff

Newport

West Wales

Tayside & Fife

South East Scotland

Reading

Maidenhead

Aylesbury

Luton

Colchester

Muswell Hill

Watford

Lea Valley

Romford

Docklands

Southbank

Esher

Croydon

Crayford

Bristol

Gloucester

Shrewsbury/Hereford

Worcester

Swindon

Bournemouth

Exeter

Taunton

Truro

In addition to the above areas, the following areas are still under MBORC, in the main due to the large backlog caused by the previous bout of bad weather:

South West Scotland

West Scotland

Newcastle and Northumberland

Tyneside, Durham and Wearside

Tees Valley

York

South Yorkshire/Chesterfield

Lincoln

As before, we will let you know if there are any changes.

Christmas Opening hours

May we start by wishing all our customers a very Merry Christmas and a prosperous New Year.

The following are our Christmas and New Year opening hours:

20th – 23rd Dec 2010……………………….9am – 5pm

24th Dec 2010…………………………………9am – 2pm

25th – 28th Dec 2010………………………..Closed

29th – 30th Dec 2010………………………..9am – 5pm

31st Dec 2010………………………………….9am – 2pm

1st – 3rd Jan 2011……………………………..Closed

Out of hours emergency call 01937 220603

We will be back to normal office hours from Tuesday 4th January.

Openreach Latest

MBORC has now been lifted in the following areas for PROVISIONING jobs:

North East Scotland

Tayside and Fife

South East Scotland

South West Scotland

West Scotland

Newcastle and Northumberland

Tyneside, Durham and Wearside

Tees Valley

York

South Yorkshire/Chesterfield

Lincoln

However, faults are still under MBORC due to the higher volumes being experienced.

In some areas we are still looking at lead times of up to 24 days for provisioning jobs so we advise any customers to give as much notice as possible for any jobs such as site moves or new provisions.

Again, as weather and circumstances change we will keep you up to date.

Openreach latest

The situation has improved enough that MBORC has been lifted from the following areas:

Highlands & Islands

Leeds

Derby

Nottingham

The following areas are still under MBORC:

North East Scotland

Tayside and Fife

South East Scotland

South West Scotland

West Scotland

Newcastle and Northumberland

Tyneside, Durham and Wearside

Tees Valley

York

Bradford

South Yorkshire/Chesterfield

Lincoln

With freezing conditions and fresh snowfalls predicted for many areas towards the end of the week, the situation could well change again.