New features are available on the Horizon collaborate app.
Personal contacts – ability to add personal contacts. Unlike the older version, these contacts will all be shared across all Collaborate devices.
Personal Contacts search results – personal contacts will appear in the search results and are grouped at the top of the list.
Want more information on how you can connect and communicate better with our Collaborate app? Call 0333 240 9100.
Be aware that interoperability between the old and new clients is poor, so once you are happy with your new client, please remember to remove the old version of Horizon Softphone and Collaborate from your device(s).
Please choose your required format.
This client is for Softphone and Collaborate users using an Apple mobile phone or tablet device running iOS. The download link will take you to the app listing in the Apple App Store.
This client is for Softphone and Collaborate users with a mobile device running Android. The download link will take you to the app listing in the Google Play Store.
This is the desktop client for Softphone and Collaborate suitable for users on a laptop or PC running Windows.
This is the desktop client for Softphone and Collaborate suitable for users with Apple Mac’s running OSX.
You may have seen in the news that more than 30,000 employees at BT including engineers and call centre staff voted overwhelmingly in favour of taking industrial action in a row over pay.
The two 24-hour strikes will take place on 29 July and 1 August. BT said it had made its best pay offer and would not be re-opening the 2022 pay review.
This industrial action will be the first across BT for 35 years, and since the privatisation of the firm and could cause a “significant impact” on installations and support throughout the industrial action.
Openreach stated “We’ll do everything we can to minimise any disruption whilst the industrial action is taking place and to keep you connected. We have tried and tested processes to help deal with the impacts of reductions in our available workforce, as we proved during the pandemic. “
