Over the past 20 years, new
technology has changed the way we do business. Today, the vast majority of
companies are heavily reliant on the web – and that is not simply limited to
large companies, with stats showing that 57 per cent of SMEs couldn’t function
One of the key barriers identified is connectivity, with slow internet connections stopping companies from doing what is best for them. Whether it is embracing cloud computing or implementing an internet-based phone system, companies are confined by ill-equipped internet connections.
One in five businesses in the UK suffer with an unreliable internet connection
Phones have remained a constant in
businesses for decades, but the availability of faster broadband has seen a
shift towards Voice over IP (VoIP) systems. Run over the internet, VoIP is a
high quality option which allows businesses to consolidate their communications
over one line, which can significantly reduce costs.
However, as VoIP services are
web-based that means they are entirely reliant on the quality of your
connection. So if you have a slow connection or are prone to dropouts, you can
expect patchy calls – not much fun for people on either end of the phone.
Latency is another infuriating issue, with people frequently talking over each
other due to a delay in the transfer of information on the line.
If you’re reliant on the internet to
do business then it’s natural that poor connectivity will have a detrimental
effect, and with UK businesses clocking up 149 million hours of internet
downtime each year, there is a staggering £11bn worth of lost productivity.
For many using VoIP services, these
exasperations with your internet connection will be all too familiar.
But why are businesses so willing to accept these frustrations? And how can it be fixed?
The proportion of businesses where day-to-day operations grind to a halt completely when connectivity fails is 38%
If you are planning on switching to VoIP – or have already done so and are being plagued by problems due to a slow or unreliable connection – then the solution is simple.
Full-fibre internet connectivity is available now and is by far the fastest technology available for companies in your area.
You can expect speeds of up to 1000Mbps – and when you consider that 1.5million UK businesses suffer with speeds less than 10Mbps, the difference is night and day.
But it’s not simply just a case of superior speed. With full-fibre, there is also greater reliability as the higher capacity bandwidth can easily deal with the strain that often proves too much for standard internet connections. And with increased reliability comes greater staff productivity – and far fewer ‘head in hands’ moments.
With increased reliability comes greater staff productivity, expect speeds of up to 1000Mbps
With the support of full-fibre
internet connectivity, your VoIP service will be noticeably more robust. You’ll
no longer have to worry about lags ruining the flow of conversations, and
dropouts will be consigned to the past. In short, you will move from a patchy
service to one which is seamless.
Crucially, you will be able to
confidently access the many additional benefits it offers. Whether it is video
conferencing or sales driven tracking and statistics, VoIP can be a huge help
to businesses – but only if the infrastructure is in place to allow it to
Entire offices will be able to
switch to cheaper, business-friendly VoIP systems – and with those who switched
from standard phone services saying it has saved 35 per cent on costs, there is
a genuine impact on your bottom line.
In short, a superior internet
connection lets you make the most of latest technologies – and allows you to
put your money to work elsewhere.
To find out how full-fibre
connectivity could benefit your business and how to get it, call us on 0333 240
9100 or click here to register your details for a call