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Simple Landline Replacement Recipe

With a sprinkle of preparation, a dash of great connectivity and a fresh internet-based phone system, you can have the perfect telephony solution for your business in just three simple steps.

Time: Varies (with no disruption to your business)

Serves: A productive business

Difficulty: Easy

Ingredients

Method

Step 1

Prepare your business. Start by assessing your business needs and priorities to understand what ingredients are best for your business

Pro tip: For better results, you should also consider whether you want to keep your phone number or get a new one.

Step 2

Add a dash of either FTTP or SoGEA connectivity, depending on your business requirements. Don’t worry  we can help you source the right one for your business.

Step 3

Mix in your fresh phone system. A VoIP, or internet-based solution uses the internet to transfer your calls over broadband.

End Results

We understand “cooking” is not everyone’s forte and that your business should simply focus on what it does best. That’s why Deep Blue (that’s us) provides everything needed to help companies like yours choose the right solutions for your needs.

Get in touch with our team today 0333 240 9100.

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What our customers have to say

The team at Live for Today has been delivering exciting activities for over 10 years now and they know exactly what it takes to make your experience the best it can possibly be.  With over 20 Exciting Outdoor Activities and Adventures across Leeds, York and Harrogate it’s easy to see why they are loved by all.

Here’s what Mark had to say about working with Deep Blue.

‘Our company, Live For Today, offer exciting adrenaline fueled activities for all ages. With 4 venues across the UK we needed a phone service that could connect these together.

Since joining the Deep Blue network we have been provided with multiple local numbers which perfectly connect to our head office. The service offered is excellent and the response time to answer queries is always super fast. We are a very happy client.’

Stay Scam Safe

Stay Scam Safe with our top tips

Telephone scams, which target both business and residential customers, are always a nuisance. Here are some top tips to help you stay scam safe:

Don’t trust the number on the display

Scammers are able to present numbers to make it appear like they are calling from the company they are claiming to call from. A legitimate company will always be happy for you to end the call and call them back.

If you answer a call and it is an automated message giving you the option to press a key to call back: don’t!

You have no way of verifying what number you will then be connected to. This leaves you unable to verify if you are being connected to the organisation or company that the call claims to be from. You may also end up with a large bill – many scams use this method to route you on to a premium rate number which generates charges that go straight into the scammers pockets.

If you do decide to call a company back, ideally call from an alternative number

If this is not possible then it is best to wait a while before using your line to dial out. Scammers have been known to keep lines open so you think you are dialing out to the legitimate organisation, but instead are still talking to them. They have even been known to play dummy dial tones down the line.

Never allow these callers to talk you through installing anything on your computer

Deep Blue and many other companies do, on occasion, use remote desktop facilities to carry out work on customer’s behalf. We will never contact you out of the blue to do this. This is only ever done on a prearranged basis. If remote works are needed we will agree a date and time with you in advance and give you details of the engineer who will be contacting you.

Deep Blue will never call you asking for immediate payment over the phone

If an invoice should fall overdue we will send notification to the registered accounts contact advising them of this, along with details on how they can pay.

Deep Blue will never threaten to immediately cease your service due to payment or usage issues.

We always endeavour to work with our customers to resolve issues before they reach the point of having their service suspended. On the rare occasions that we do have to suspend a service we always provide written notice of this before it happens, along with details of how to prevent this from happening.

Use the resources available to you to Stay Scam Safe

If you are using a landline: make sure you have registered for TPS. This can’t stop all nuisance calls getting through to you but it can reduce the number. For customers on the Horizon platform, the blacklist can be used to block nuisance numbers. Check with your provider to see what kind of fraud protection services they have in place. At Deep Blue we work with our carriers to provide a range of added safety services on our lines as standard. These services monitor your call traffic and can alert us to any suspicious activity. They can even automatically apply temporary call barring to limit your exposure should you get hacked or scammed.

To discuss your telecoms, contact us at theteam@deepbluetelecom.co.uk or on 0333 240 9100. If you would like to know more on how to stay scam safe, the Met police have a number of resources available like their Little Booklet of Phone Scams.

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Tariffs as flexible as you

From the business to your home, we are all having to make the most of an increasingly stretched budget and managing the cost of your mobile is an important part.

Whether you use your mobile to stay in touch with friends, connect to your social media or rely on it for your business, we offer a range of mobile tariffs, as well as bespoke solutions for bigger business demands.

Welcome to our best price mobile tariffs!

What do we offer?

Our sim monthly rentals are all available on 30-day rolling terms, which means you are not tied to a long contract.

Prices start from just £9.95 a month!

Choose between our 4gb, 6gb, 10gb, 20gb or unlimited data packages.

All data packages include unlimited texts and calls.

Can I keep my number?

It’s easy to port your existing number onto our network if you want to keep your number.

Add even more value to your package…

Choose our tariff optimiser over your entire contract term and enjoy flexible value ensuring you are always on the best tariff as we calculate your bill at our best rate, dependent on usage. This means that any savings as a result of optimising your tariff are passed back to you.

Other benefits

Relationships are key to great service and the telecoms world is no different.

We pride ourselves on the highest level of ongoing customer care and support in easy-to-understand terms – no jargon! Our friendly and knowledgeable staff go through regular training and accreditations to provide the best service across a diverse range of products.

Emergency support is also available to all our customers giving them out of hours assistance should they need it.

Call us on 0333 240 9100 to discuss what’s available to you.

Looking to supercharge your broadband?

Demand a better connection for a busy office, home working, watching the latest boxset or gaming. Whatever you use the internet for, get ready for our fastest, most reliable connection ever. Say goodbye to buffering, bottlenecks and boredom.

Say hello to breakneck speed, and enough bandwidth to keep everyone happy.

Click here to see if full fibre is available in your area now.

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It’s the end of the road for the traditional phone line

With the switch off looming, more and more businesses are looking to switch their services. Savvy entrepreneurs are making the decision to move across to hosted telephony now to not only benefit from all the feature rich functions available sooner but to beat the rush when the traditional phone line will reach it’s end of life.

But how does hosted telephony work? What makes it different from traditional solutions? If you’re a beginner to the world of hosted telephony, here’s the key information you need to get started.

How does hosted telephony work?

Unlike traditional telephony, which relies on physical copper telephone lines, hosted telephony uses the internet to send voice data through the local phone exchange. This gives you a telephone system that’s hosted in the cloud, meaning you can use IP handsets, mobiles, or even a desktop application to make and receive calls.

Is it easy to set up?

Setting up hosted telephony is straightforward, because there are no physical cables to install and connect. All you need is an internet connection. In terms of the actual installation process, hosted telephony options are ‘plug and play’ once they’ve been configured, so they also can be moved about easily – handy if you needed to move office.

Is a hosted phone system secure?

Many people wonder if hardware-based systems are safer, simply because having on-premise solutions seems like it gives businesses more control. In reality, having dual security measures from both the provider and the end user means hosted systems can be more secure. It’s simply a matter of putting the right security procedures in place.

What are the benefits of hosted telephony?

Hosted telephony offers a variety of benefits especially for SMEs, who need agile, consistent and cost-effective solutions, including:

  • Robust, reliable communications
  • Flexibility as standard
  • A cost-sensitive solution

Ready to get started with hosted telephony?

Choosing the right phone system will always depend on your exact circumstances – but whatever your requirements are, the chances are you could benefit from hosted telephony.

Read our ‘5 factors to consider when choosing a business phone system’ as a starting guide.

Don’t Miss Our Special Offer

Did you know that with a Deep Blue broadband connection, a new VoIP system can be yours at no extra cost? Click here to find out more.

Call 0333 240 9100 to discuss your options. We are here to help.