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Switch Off Stress: Deep Blue Telecom’s Solutions for a Seamless Transition

As the UK prepares for the traditional switch-off of phone lines, many businesses find themselves facing a daunting challenge: how to smoothly transition to modern digital communication systems without causing disruption or stress. The answer lies in the expert guidance and tailored solutions of Deep Blue Telecom.

Understanding the Traditional Switch Off

The traditional switch-off marks a significant milestone in the evolution of communication technology. It entails the discontinuation of old-fashioned telephone phone lines in favour of more efficient and versatile digital alternatives. While this transition promises enhanced capabilities, it can also bring about stress and uncertainty for businesses that rely heavily on their existing systems.

Deep Blue Telecom’s Expertise in Transition

Deep Blue Telecom has been a trusted name in the telecommunications industry for years, helping businesses embrace new technologies while ensuring a seamless transition. Our comprehensive range of services is designed to make the switch-off a stress-free experience.

1. Tailored Transition Plans

We understand that no two businesses are alike, which is why we offer tailored transition plans. Our experts will assess your current communication infrastructure and business needs, crafting a bespoke strategy that ensures a smooth switch to digital systems. This means minimal disruption to your operations and peace of mind during the transition period.

2. Business Continuity Assurance

One of the primary concerns during the switch-off is maintaining business continuity. Deep Blue Telecom offers robust business continuity solutions, including disaster recovery plans and backup options. These measures guarantee uninterrupted connectivity, even in the face of unexpected challenges.

3. Scalability and Flexibility

In a dynamic business environment, adaptability is key. Our services are designed to scale with your business, accommodating growth and changes in demand. Whether you need to expand your communication capabilities during periods of growth or make adjustments during economic challenges, Deep Blue Telecom’s solutions provide the flexibility your business needs.

4. Proactive Support

Our commitment to your success goes beyond the initial transition. Deep Blue Telecom provides proactive support and training and with our assistance, you’ll always have the support you need to stay connected.

5. Cost-Effective Solutions

We understand that budget constraints are a reality for many businesses. That’s why Deep Blue Telecom offers cost-effective communication solutions that deliver exceptional value without compromising on quality. Our goal is to help you achieve a seamless transition without breaking the bank.

The traditional switch-off may present challenges, but with Deep Blue Telecom as your partner, you can overcome them with confidence. Call 0333 240 9100 or visit www.deepbluetelecom.co.uk to explore our tailored communication solutions and discover how we can help your business make the transition smoothly, without the stress.

Don’t let the switch-off disrupt your operations; let us ensure a seamless and stress-free transition to modern communication systems. Your journey to a more efficient and connected future starts here.

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Christmas Call Plans on Horizon and Inbound


Use Call forward and Divert options to send calls to mobiles. Set up Voicemail to email alerts so you get copies of your Voicemail messages sent to your email for you to listen to where ever you need to. Use the Hunt Group schedule facility to plan your call plans in advanced.

Horizon Call Forward Hunt Group

Send calls to your mobile or home phone using the Hunt Group Call Forward options. Go to Call Groups>Hunt Group, click Edit next to the Hunt Group you wish to forward. To send calls directly to your Divert number, go to Advanced Settings and use the call forward option (make sure to hit Save whenever you make changes!).

To forward to another number after first ringing on your Horizon handsets go to Options and Use the Forward after x seconds option.

Voicemail to Email Hunt Group

Receive an email notification whenever someone leaves you a voicemail, including the date, time, callers number and a copy of the recording. Go to Call Groups>Hunt Group and click edit next to the number you wish to make changes to. Go to the Voicemail tab tick the box for ‘Notify me at this address’, type the address you wish the email to be sent to and click save.

Hunt Group Schedule

Add Christmas Holidays into your call Schedule. Under Advanced settings, click Edit Next to Schedule, then click the plus sign next to Additional Routing.

Name your Schedule and click Create. On the Add Event screen give your event a name and specify the start and end dates (these are displayed in month/day format). If you untick the box marked All day event you can specify your start and end times.

Once you have set your date and time you can then click create. You can add further events by clicking on Add event again. Once all your events are created, close the window. Finally, click Save.

Not sure

Just email details of the dates, times and forward number to theteam@deepbluetelecom.co.uk with the subject Christmas Holiday Horizon Call Plan and we will set it up for you.


Create a Christmas Holiday call plan using the date and time control nodes to send calls where you need them, when you need them. Add in a Divert node to build additional destination numbers if your main destination is busy or unavailable. Use the ‘Schedule Activate Option’ so you can build your Call Plan in advanced, knowing it will activate when you need it to.

InBound Date and Time Control Nodes

These nodes allow you to set different termination points on different days and at different times (e.g. one for Mon-Fri 9am-5pm and one for evenings and weekends). When you add these nodes into a call plan two boxes appear, one called control and one called default. Click on the control box to specify certain days and times and then drag a destination node onto the box to specify your termination number. Drag a destination node onto the control box and any days/times not listed on the control box will follow this routing.

InBound Divert Node

This allows you to set alternative destinations if a destination number is busy, not answered or suffering from a network error. Simply drag a divert node onto a destination node and then add destinations for each of the three options.

InBound Schedule Activate

Once you have built your call plan, instead of clicking Activate, click Schedule Activate. In the window that appears specify the start date and time for this call plan then click Done. Your call plan will appear as if it is already active but if you go back to the call plan list it will show your call plan with the date and time it is due to activate next to it.

Not sure

Just email details of the dates, times and forward number to theteam@deepbluetelecom.co.uk with the subject Christmas Holiday Inbound Call Plan and we will set it up for you.


Switch Off, Switch Up: Discover How the Upcoming Switch-Off Could Save Your Business Money

As the upcoming switch-off approaches, businesses across the UK are preparing for a significant transition in their telecommunication systems.

As a leading local provider of business telecom solutions, we are at the forefront of guiding companies through this change.

Let’s highlight what businesses need to know about the switch-off and how Deep Blue Telecom can assist in this critical period.

Understanding the Switch-Off

The switch-off refers to the UK’s move away from traditional analogue phone lines towards digital solutions. This shift is set to revolutionise how businesses communicate, offering more flexibility and advanced features.

However, it also means that businesses using old systems need to upgrade to stay connected.

While it’s true that your current supplier will likely contact you to discuss upgrade options for the upcoming switch-off, this could be the perfect opportunity to explore better services and potentially save money.

Switching to a provider like Deep Blue Telecom not only offers you access to advanced telecommunication solutions but also comes with the potential for significant cost savings.

Saving money is important to every business in the current climate so it’s definitely worth exploring cost savings before you commit to your current provider, right?

How Deep Blue Telecom Can Help

Our local expertise in business telecommunications makes us an ideal local partner for businesses navigating this transition. Offering a range of digital telecommunication solutions tailored to the diverse needs of modern businesses. Our services include VoIP systems, unified communications, and cloud-based solutions, all designed to enhance business connectivity and efficiency.

Key Considerations for Businesses

Timeline: Understanding the timeline of the switch-off is crucial. Businesses should plan their transition well in advance to avoid any disruption in communication.

System Compatibility: Assessing current telecommunication systems and their compatibility with digital solutions is essential. Deep Blue Telecom can assist in evaluating your existing setup and recommend suitable upgrades.

Training and Support: Transitioning to a new system may require training for staff. Deep Blue Telecom provides comprehensive support and training to ensure a smooth transition.

Cost-Effectiveness: Upgrading systems can be cost-intensive. However, Deep Blue Telecom offers competitive pricing and tailored solutions to fit different budgets.

Special Offer: Limited Time Cashback

To support businesses during this transition, we are offering a limited-time cashback offer. This offer is an excellent opportunity for businesses to upgrade their systems. Click here to find out more.

Getting in Touch

Our experts are ready to assist in making the switch-off a seamless and beneficial experience for your business

For personalised advice and solutions, contact us at 0333 240 9100 or email theteam@deepbluetelecom.co.uk.

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Deep Blue Telecom: Your Local Answer to Affordable Connectivity

In the rapidly evolving world of digital communication, the demand for seamless and affordable connectivity has never been higher. As consumers, we’re accustomed to instant access to information, unrestricted web browsing, and clear voice communication. However, as the demand for these services grows, so does the strain on our pockets.

The Mounting Costs of Telecommunication in the UK

Recent years have seen a noticeable surge in mobile, telephone and broadband bills across the UK. From households to local businesses, the escalating costs of essential communication services are a growing concern. This rise in expenditure isn’t a mere annoyance; for many, it’s turning into a tangible financial strain, especially given our ever-increasing reliance on the internet.

The Looming Digital Switch-Over: A Potential Quagmire

Adding to this financial squeeze is the impending switch-off of traditional landline services. This move, aimed at transitioning to superior digital communication methods, carries the risk of temporary disruptions, confusion, and potential unforeseen costs.

Deep Blue Telecom: The Local Solution You’ve Been Seeking

Why choose Deep Blue Telecom?

Competitive Pricing with a Local Touch: Deep Blue Telecom’s local roots mean they understand the community’s needs. By refining their infrastructure and being efficient in operations, they’ve kept costs in check, ensuring the community benefits from fair prices.

Future-Proof Services: With the anticipated digital switch-over, Deep Blue Telecom is already a step ahead. They offer solutions that are in line with the future of communication, ensuring a smooth transition for their customers.

Exceptional Customer Service: Deep Blue Telecom’s commitment to the community goes beyond just providing services. Their unparalleled customer service ensures every individual gets prompt support, transparent communication, and efficient solutions.

Navigating the telecommunication terrain doesn’t have to be a daunting task, not when you have a trusted local partner like Deep Blue Telecom. If you’ve been feeling the pressure of rising bills and the uncertainty of the digital switch-over, remember that a local solution is right on your doorstep. Call our team on 0333 240 9100.

Choose local. Choose Deep Blue Telecom.


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