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Improving your connectivity in 2023

If it’s time to upgrade your connectivity services, it’s easy to be put off by thoughts of complicated processes and inconvenient losses of connection during installation – lead times are often much shorter than expected, and we can usually do most of the work for you.

To help you decide on the best digital services for you, here at Deep Blue we only offer services that are needed now, with the option to grow as your business does.

You will have seen lots of news about the upcoming switch-off of the traditional telephone line, and this will see us all migrating to faster connections in the near future to enable us to switch our telephone connections to digital. The stop-sell has already started for this in some areas, so it’s worth bringing the change to the top of your ‘to-do’ list!

Whether you’re upgrading or looking for a new supplier for your broadband connection, the process is easier than you think (see our blog on switching to Deep Blue here).

Upgrading to FTTP

FTTP offers a full fibre optic connection from telephone exchange right to your premises. Offering ultrafast speeds and a reliable connection, FTTP is popular with both businesses and domestic users alike.

Why upgrade?

FTTP, or fibre to the premises, delivers even faster speeds than FTTC. FTTP {link} is a full-fibre connection, replacing all the copper wiring that links your premises to the main telephone exchange. Usually favoured by small and medium businesses, FTTP provides an ultrafast, reliable broadband connection.

Upgrading to FTTC

Usually, an attractive option to smaller businesses. FTTC offers superfast connection speeds, available to both commercial and domestic premises.

Why upgrade?

Fibre to the cabinet broadband, also known as FTTC, can provide faster speeds than ADSL, making it a great choice for small businesses, especially if FTTP isn’t yet available in your area. It uses a combination of traditional copper phone lines and fibre cable to deliver a strong, stable connection. FTTC is now available to the majority of premises in the UK.

Upgrading to digital telephony before the switch-off

Switching from a traditional phone line to a digital voice instantly improves the connectivity and communication capabilities within your business.

Why upgrade?

Upgrading to digital voice services from traditional copper telephone lines opens up a world of useful new features. With digital voice, your broadband and telephone connections become integrated, allowing you to access your phone lines via the internet, from anywhere in the world.

With the switch-off looming this will soon become a necessity.

Did you know, when you take a 3-year internet package from us at Deep Blue, we can supply your new VoIP telephony equipment at a hugely discounted price?

If the above has got you thinking about your connectivity, why not give our office a call on 0333 240 9100 and explore your options? You may even save money too!

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The phone is at the heart of customer communications

In today’s digital world, we expect outstanding customer experience.

For businesses, the telephone is the first point of contact for customers. Missed calls literally mean missing out on new business.

A VoIP solution can help businesses manage calls better so that even when a call is missed, you can effectively get back to the customer and work more efficiently:

  • 66% of customers still prefer voice interactions over digital ones
  • Without effective call management tools, micro-businesses risk losing customers
  • A VoIP solution has all the features of a traditional landline, and so much more
  • A VoIP solution supports voice calls over the internet, minimising disruption to your phone line.

Make and receive calls anytime, anywhere

Businesses are too often tied to a desk phone, having to make a run for it every time the phone rings. With more and more businesses embracing mobility and remote working, it’s critical to have a system that works on any device, anywhere and at any time:

  • Having access to a phone system wherever you are is critical
  • VoIP solutions use the internet connection to make calls, meaning they can be deployed anywhere
  • As cloud-based, VoIP solutions can be downloaded on a variety of devices, including laptops, tablets or mobile phones
  • Business owners and employees don’t have to worry about being in the store or the office to answer calls.

With the upcoming switch off, the chances are you are already thinking about making the change.

This is the gradual process of shifting from an analogue phone line to a digital line, which is made over an internet connection. The Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will both be switched off completely by 2025, with stop sell already taking place.

This means both businesses and homeowners will shift to digital voice rather than traditional phone lines, which are carried over copper wiring.

The good news is that the switch-off will allow cheaper, higher-quality phone calls throughout the UK.

Forget missed business, manage costs and make the switch. Call the team at Deep Blue on 0333 240 9100.