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Openreach announces launch of Optical Spectrum Access

What is Optical Spectrum Access (OSA)?

Optical Spectrum Access (OSA) uses wavelength division multiplexing (WDM) to efficiently send multiple signals along an optical bearer (fibre optic cables and equipment). Each optical signal is given its own wavelength, they are sent through the fibre at the same time before being separated out once they reach the destination. Each wavelength can be configured to carry different data or be allocated to specific tasks.

What Options will be available?

OSA 100G single comes as a symmetrical 100GE option or a 10 channel 10GE option. It has a limited number of product options to make it straight forward and accessible.

OSA Filter Connect gives you direct access to the optical path, allowing you to connect your own wavelength division multiplexing (DWDM) equipment using the spare filter ports (OR will still manage at least one wavelength).

What are the benefits of OSA?

Being a dedicated fibre connection it offers low latency, high service quality and high levels of security. It also has the shortest lead time of Openreach’s DWDM products.

Because it is designed and planned to the end users brief you are able to customise with multiple wavelength, chassis and interface options.

The option to have direct access means you can tailor and manage the service to how you use it.

OSA for the Market

Openreach have aimed to price OSA to make it a competitive and viable option as the need for data becomes ever greater.

The launch of products like OSA along with the continued roll out of the full fibre network are going to be essential to allow UK businesses to continue to compete in a global market. Especially as more and more of the things we do rely on data and fast connectivity to underpin them.

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Optimising communication in the dental industry

Communication plays a crucial role in dental practices. Whether it’s connecting with patients, colleagues, or staff members, having a reliable and feature-rich telephone system is essential for efficient operations and exceptional patient care.

The Challenge

Dental practices face the challenge of maintaining high-quality communication while ensuring resilience and disaster recovery capabilities. In an industry where patient care is of the essence, a functional phone system is indispensable.

Working with patients who rely on their dental care, having a feature-rich telephony system becomes essential.

With dentists often engaged with patients who need their full attention, missed calls from other patients in need can be a serious problem, and quick response times are critical.

Comprehensive call reporting to monitor performance and maximise patient care is a must to ensure you are providing the quality of care you promise.

Calls must be seamlessly connected, regardless of their location. Flexibility is vital, alongside a range of features that enable dentists to work effectively and provide optimal care.

Why Choose Deep Blue for your Dental Practice?

Cost savings on support

Deep Blue offers an intuitive administration interface that empowers administrators to make changes easily with just a few clicks.

Call reporting tools

Dental practices can monitor staff, identify areas for training, and make call routing adjustments when necessary.

Call recording

For quality monitoring and training purposes, Deep Blue allows dental practices to record calls to ensure exceptional care and service.

Smartphone app

Dentists can make and receive calls using their own personal direct dial number from anywhere. This ensures they can be reached anytime, anywhere, streamlining communication.

Twinning

Inbound calls can be received on a dentist’s mobile device, ensuring they never miss an important call.

Music and messages on hold

Enhance your dental practice’s professional image by playing music and informative messages for callers on hold. An auto-attendant feature ensures clients can quickly reach the appropriate department.

Establish a local presence

Deep Blue offers the option to purchase local rate numbers, providing dental practices with a local presence when communicating with patients and colleagues.

The dental industry thrives on reliable and flexible telephony systems, and Deep Blue delivers just that. To learn more about how Deep Blue can transform communication in your dental practice, call 0333 240 9100 today.

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Clear communications for Care Homes

Communication is a vital lifeline for care homes. Whether it’s connecting with caregivers, residents, or families, a reliable and feature-rich telephone system is crucial for efficient operations and exceptional care.

The Challenge

Care homes face the challenge of maintaining high-quality communication while ensuring resilience and disaster recovery capabilities. In an industry where time is of the essence, a functional phone system is indispensable.

Working with people who can no longer manage on their own, having a sophisticated telephony system becomes essential.

With caregivers often engaged with people who need their full attention, missed calls from other people in need are a serious problem and quick response times critical.

Comprehensive call reporting to monitor performance and maximise care is a must to ensure you are providing the quality of care you promise.

Calls must be seamlessly connected, regardless of their location. Flexibility is vital, alongside a range of features that enable caregivers to work effectively and provide optimal care.

Why Choose Deep Blue for Care Homes?

Cost savings on support

Deep Blue offers an intuitive administration interface that empowers administrators to make changes easily with just a few clicks.

Call reporting tools

Care homes can monitor staff, identify areas for training, and make call routing adjustments when necessary.

Call recording

For quality monitoring and training purposes, Deep Blue allows care homes to record calls to ensure exceptional care and service.

Smartphone app

Caregivers can make and receive calls using their own personal direct dial number from anywhere. This ensures they can be reached anytime, anywhere, streamlining communication.

Twinning

Inbound calls can be received on a caregiver’s mobile device, ensuring they never miss an important call.

Music and messages on hold

Enhance your care home’s professional image by playing music and informative messages for callers on hold. An auto-attendant feature ensures clients and families can quickly reach the appropriate department.

Establish a local presence

Deep Blue offers the option to purchase local rate numbers, providing care homes with a local presence when communicating with caregivers and families.

The care home industry thrives on reliable and flexible telephony systems, and Deep Blue delivers just that. To learn more about how Deep Blue can transform communication in your care home, call 0333 240 9100 today.

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Win the recruitment race for talent

The telephone system is undoubtedly the lifeblood of any recruitment company to win the recruitment race for talent. Contact with candidates and clients is what drives business forward, therefore the chosen system must be reliable and offer the features required to operate as efficiently as possible.

The challenge

Not only are high-quality features required but the system must be resilient and have a disaster recovery plan in place. Time is money for recruitment consultants and one thing they simply cannot operate without is a phone.

In such a competitive industry every edge counts so having a sophisticated telephony system is essential. Often tracking the quantity and type of calls made can be tricky.

With all of these outbound calls, call costs can be high too. Plus, when meeting candidates and in interviews the agents will inevitably miss calls, a quick response is important as often candidates can be placed for the same role by different agencies, so it literally can be a race to place the top talent.

Call reporting is a necessity in an industry so heavily driven by sales targets, efficiency needs to be monitored to ensure day-to-day operations are seamless and profits maximised.

Agents will not always be based in the office, however, calls still need to be connected wherever they are located. Flexibility is a must in the telephony system as well as a host of features to ensure the agents can work
as effectively as possible.

Why should you switch to Deep Blue?

Save on support costs

With an administration interface that allows administrators to easily perform changes at the click of a button.

Call reporting tool

Consultancies can keep a check on staff productivity and then apply necessary training or call routing adjustments where necessary.

Call recording

For the purpose of quality monitoring and training.

Smartphone app

The recruitment agent is able to make and receive calls wherever they have 3G/4G/WiFi. This means agents can be contacted wherever they are and can be accessed using one number – their own personal direct dial!

Twinning

The agent can receive calls on their mobile when an inbound call is received.

Music and messages on hold

Give off a professional image while callers are waiting for their calls to be answered. Likewise by using an auto-attendant clients and candidates will be able to get through to agents faster and ensure they reach the correct department.

Establish a local presence

Using local numbers. A consultancy can buy local rate numbers, the agents can dial out using those numbers and benefit from a local presence when speaking to candidates.

The recruitment industry needs a reliable and flexible telephony system – it needs Deep Blue. Call 0333 240 9100 to find out more.