3CX UPDATE – The latest V15.5 Update – 6 – has gone gold

3CX Update

The latest V15.5 3CX Update – 6 – has gone gold. It’s an important update too, not only does it come with many new features & improvements but it also has updated SSL certificates that are required.

Check if you already have the latest version by looking at your license on your dashboard, it should end in 6.
 
SSL Security Updates

In the next month 3CX will be updating the security certificates on their servers, required for secure communication with 3CX. This means that you will need to go to update 6 as soon as possible. 3CX continue to add many security features under the hood to ensure safe operation of the PBX and secure communications.
 
For those of you who missed the release of V15.5, Update 6 it comes with some great new features. Amongst others, it includes a WebRTC softphone within the web client, smarter smartphone apps, SSL Security updates and more. Upgrading to the latest service pack is critical and we highly recommend you do so as soon as possible.  

3CX Version 15.0 and 15.5 Users

To make the upgrade process easy for you 3CX have prepared some tools which will automatically upgrade your PBX to Update 6 through all service packs. These tools can be used by all customers who are already on version 15.0 and 15.5 regardless if you have maintenance or not.

3cx Update
 
Back up 3CX to either your documents folder (preferable) or desktop.

Uninstall 3CX

Install version 6 – download the up to date version here: https://www.3cx.com/phone-system/download-links/

Copy of Beer Festival Flyer

Wetherby Lions Beer Festival Sponsor

When last orders were called at the annual Wetherby Lions Beer Festival, the two-day event was hailed as a ‘roaring’ success.

Locals and visitors from afar turned out in their hundreds to enjoy the jamboree in aid of the Yorkshire Air Ambulance. With a wide variety of craft ales, some great live music, tasty hot food and entertainment for children, they all combined to ensure a fine time was had by all.​

Deep Blue Telecom are proud to sponsor local events such as
The Wetherby Lions Beer Festival

We’ll be at Collingham Real Ale Festival too – see you on 8th-9th June 2019

Wetherby Lions Beer Festival

newjob

Employee Leaving – seven things to remember

Employee LeavingAn employee leaving is often a stressful time – and if it’s not a happy split could cost your business thousands in lost revenue or expenses. Here are seven tips you can take to protect your business and make the employee leaving as hassle free as possible.

1 Numbers

Did the leaver have a DDi? Don’t miss a call by recording a voicemail message to say it’s no longer in use or forwarding the number on. Learn how to do this for Horizon, InBound and iPecs.  If the employee leaving was part of any Hunt Groups make sure to edit these.

2 Email

Change the password on any email accounts the employee leaving had access to. Consider how you are going to manage the closing of that email address. Shutting it down too quickly may result in customers and suppliers not being able to reach you, or worse, new business opportunities being missed. Use options like forwarders to send any emails to alternative addresses and auto responders to let people know that that email is no longer in use.

3 Infrastructure

If the leaver was involved in the management of your telecoms systems, IT infrastructure or any other technical systems you have, make sure these are reviewed. Change login details, review user permissions and update security settings. Find out how to make changes to your Deep Blue provided services at our knowledgebase.

4 Portals

With workers moving away from the traditional office environment, many systems now have online portals. These can be accessed anywhere at anytime. Take time to review portals to make sure that they are up to date and that only those who should have access, do. To find out how to manage your Deep Blue provided services visit our knowledgebase.

5 Suppliers

Suppliers are the lifeblood of many companies. If the leaver dealt with your company’s suppliers make sure they are updated. Tell them of the employee leaving and who their new point of contact will be. You can update your Deep Blue approved contact by completing our Contact details form.

6 Training

Arrange training for new staff so they are ready to take over from the employee leaving. At Deep Blue we provide free refresher and new starter training on Horizon and InBound. Specialist training on other systems with one of our highly trained engineers is also available. To learn more or to book email theteam@deepbluetelecom.co.uk or call 0333 240 9100.

7 Leaving do

Plan the party safe in the knowledge that everything else is taken care of (whether you invite the leaver is up to you….)

 

As business communication specialists Deep Blue are available to support you – whatever the situation. Not yet a customer? Speak to us today about moving your services to Deep Blue.