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Elevating Remote Work: The Power of Horizon

In the wake of the global shift towards remote work, businesses worldwide are seeking reliable and flexible telecommunication solutions to empower their remote workforce. As traditional office environments give way to decentralised workspaces, the demand for innovative technologies that facilitate seamless communication and collaboration has never been more critical. Among these solutions, Horizon emerges as a frontrunner, offering a comprehensive suite of features designed to enhance remote work capabilities while prioritising flexibility and reliability.

Embracing Flexibility with Horizon

One of the key challenges faced by remote teams is the need for flexibility in communication tools. Horizon addresses this need by providing a cloud-based communication platform that allows employees to stay connected from anywhere, at any time, and across multiple devices. Whether it’s through desk phones, mobile apps, or softphones, Gamma Horizon enables seamless communication regardless of the physical location of the user.

Unrivaled Reliability for Uninterrupted Workflow

Reliability is non-negotiable in the realm of remote work. Downtime can significantly impede productivity and disrupt business operations. Horizon boasts a robust infrastructure that ensures top quality service, even in the face of unexpected challenges. With redundant systems and failover capabilities, businesses can trust Horizon to keep their communication channels open and their teams connected.

Empowering Collaboration with Advanced Features

Remote work thrives on effective collaboration, and Horizon offers a plethora of features tailored to enhance teamwork and productivity. From virtual meetings and conferencing to file sharing and presence indicators, Horizon provides the tools necessary for seamless collaboration, bridging the gap between remote team members and fostering a cohesive work environment.

Scalability to Meet Growing Demands

As businesses adapt to changing needs and scale their operations, Horizon offers the scalability required to accommodate growth. Whether it’s adding new users, expanding into new geographic regions, or integrating additional functionalities, Horizon flexes to meet the evolving demands of businesses, ensuring that telecommunication solutions remain aligned with organisational goals and objectives.

Security and Compliance at the Forefront

In an era marked by heightened cybersecurity threats and stringent regulatory requirements, Horizon prioritises security and compliance. With end-to-end encryption, multi-factor authentication, and adherence to industry standards and regulations, businesses can trust Horizon to safeguard sensitive communication data and maintain compliance with data protection laws.

Conclusion: Redefining Remote Work with Horizon

In the ever-evolving landscape of remote work, the right telecommunication solution can make all the difference. Horizon stands out as a beacon of innovation, offering unmatched flexibility, reliability, and scalability to empower businesses in their remote work endeavours. By embracing Horizon, organisations can transcend geographical boundaries, foster collaboration among remote teams, and unlock new levels of efficiency and productivity. In an increasingly digital world, Horizon paves the way for a future where remote work is not just a necessity but a strategic advantage.

Elevate your performance. Call us today on 0333 240 9100

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Love Without Boundaries: Keeping the Number You Love in the World of Telecoms

As Valentine’s Day approaches, love is in the air, and for many of us, that love extends beyond the human realm to the digital connections that keep us linked. In the world of telecommunications, there’s a unique love story that often goes unnoticed—the bond between individuals and their cherished phone numbers. Let’s explore the importance of holding onto the number you love, even when life takes you to new places or prompts changes.

  1. A Love that Transcends Boundaries: Your Phone Number In the realm of modern communication, a phone number is more than just a string of digits—it’s a personal identifier, a virtual address, and often a repository of memories. Whether it’s the number you’ve had since you first got a phone, one that holds sentimental value or a core part of your brand identity, the connection is real.
  2. The Challenge of Moving On: Relocating Without Losing Your Number Life is dynamic, and changes such as moving to a new location or switching telecom providers used to pose a threat to the continuity of your cherished phone number. However, there are now more options than ever to ensure that your number stays with you through thick and thin.
  3. Porting Your Heart: How Number Portability Saves the Day Number portability, the ability to keep your phone number when switching service providers or moving to a new location, is the unsung hero of the telecom love story. This feature allows you to maintain that special connection, regardless of where life takes you. Say goodbye to the fear of losing touch with the number you hold dear.
  4. Ceasing the Line, Not the Connection: Keeping Your Number Alive Even if circumstances, like the PSTN switch off, lead to the termination of your current phone line, it doesn’t have to mean the end of your connection. Deep Blue offers a range of solutions to ensure that your number continues to ring true, even if it’s no longer tied to a physical line.
  5. A Love That Evolves: Embracing New Technologies Just as love grows and evolves, so does technology. Embrace new possibilities in the world of telecoms. Consider Voice over Internet Protocol (VoIP) services that allow you to have a virtual number that’s not bound by geographical constraints.

As you celebrate love this Valentine’s Day, remember that the connection you share with your phone number is a unique and enduring one. With the power of number portability and evolving telecom technologies, you can ensure that the number you love stays with you, no matter where life takes you. So, here’s to a love that transcends boundaries, even in the digital realm! Happy Valentine’s Day from Deep Blue!

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The Environmental Impact of Telecoms in the UK: Connecting People, Disconnecting from Sustainability?

In our increasingly connected world, the telecom industry plays a pivotal role in our daily lives. From mobile phones to broadband internet, telecommunications services have become indispensable. However, with this convenience comes an often-overlooked consequence: the environmental impact of telecoms. Today, we’ll explore the environmental implications of the telecom sector in the United Kingdom and discuss some initiatives aimed at mitigating its footprint.

Energy Consumption

One of the most significant environmental concerns associated with the telecom industry is its substantial energy consumption. The countless data centres, phone towers, and networking equipment required to keep us connected 24/7 demand an enormous amount of electricity. These power-hungry infrastructures contribute significantly to the carbon footprint of the sector.

To address this issue, steps are being taken to reduce energy consumption by investing in energy-efficient technologies, adopting renewable energy sources, and optimising network operations to minimise power usage

Electronic Waste

As technology evolves rapidly, our devices become outdated sooner, leading to a growing problem of electronic waste, or e-waste. Old smartphones, routers, and other telecom equipment are often discarded improperly, ending up in landfills or incinerators. This not only contributes to environmental pollution but also represents a waste of valuable resources.

To combat e-waste, the UK government has implemented regulations and recycling programs, encouraging consumers to recycle their old devices and promoting the use of more sustainable materials in telecom equipment.

Network Infrastructure

The constant expansion and upgrade of telecom network infrastructure are necessary to meet the growing demand for faster and more reliable connectivity. However, these activities can have a detrimental impact on the environment, including habitat disruption, deforestation, and increased carbon emissions from construction and transportation.

Efforts are being made to reduce the environmental impact of network infrastructure expansion. Telecom companies are exploring innovative ways to minimise the disruption to ecosystems, using more energy-efficient equipment, and optimising network coverage to reduce the number of new towers required.

Carbon Emissions

Carbon emissions are a major concern associated with the telecoms sector. The energy consumption mentioned earlier is a primary driver of these emissions, but so is the manufacture and distribution of telecom equipment. Furthermore, the increasing use of data centres, especially for cloud-based services, has led to a surge in emissions.

To address this issue, many UK telecom infrastructure companies are setting ambitious sustainability goals. Some aim to achieve net-zero carbon emissions, while others are investing in carbon offsetting initiatives and work to reduce the emissions associated with their supply chains.

Digital Inclusion vs. Environmental Responsibility

As we strive to expand digital connectivity to underserved communities, we must balance the need for digital inclusion with environmental responsibility. Extending telecom services to rural areas often involves building new infrastructure and deploying energy-intensive equipment. Striking the right balance between these two priorities is a complex challenge.

Deep Blue’s Commitment

At Deep Blue we work to ensure the suppliers and partners we choose have robust sustainability plans. In house we do all we can to minimise our environmental impact. We have worked with several preferred partners for electrical recycling for over a decade. We also try to refurbish and redeploy equipment where possible.

Products such as mobile and desktop soft clients allow us to reduce the need for additional hardware by using end users existing equipment.

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Stop Sell September

Whilst there’s a chance of sounding repetitive, it’s essential to highlight the forthcoming PSTN stop sell. The PSTN, or Public Switched Telephone Network, has served as the backbone of our telephone and broadband connections in the UK for many years. However, its days are numbered, and a transition away from it is on the horizon. Although the complete switch-off won’t occur until 2025, significant changes are just around the corner and these will affect you at the office and at home.

It’s all change

The initial phase of the PSTN switch-off involves the stop sell of services that rely on the network. This means traditional analogue telephone services (landlines) and broadband services like ADSL and FTTC will no longer be available.

You might think, “We’ve heard this all before,” and you’d be right. However, as the PSTN stop sell date approaches, it’s essential to grasp the implications.

No New Sales

For those seeking a new broadband or telephone connection, whether you’re changing providers, renewing your contract, or relocating, you’ll no longer be able to purchase any service that utilises the copper telephone network. This includes standard broadband and fibre to the cabinet options, as well as landline telephone connections.

No Changes

Even if you’re already using copper-based broadband or telephone services, making changes to your existing plan will become impossible. That means no speed upgrades or switching to a different provider. Furthermore, repairs on the copper network will decrease, potentially leaving you without service in case of a significant fault.

What else could be affected?

If you’re relying on services tied to the PSTN, such as connected alarms and CCTV, be prepared for potential disruptions. These services will need to be transitioned to the new all-digital network infrastructure.

Thankfully, service providers like Deep Blue have been diligently working to make the transition from copper services as seamless as possible. Our advanced connections utilise the UK’s fibre network and will keep you connected long after the PSTN is retired. Additionally, you’ll have access to a new form of telephony known as Digital Voice, which leverages VoIP (Voice over Internet Protocol) technology for internet-based phone calls.

If you haven’t received information about upgrading your services or want to explore your options further, call our team on 0333 240 9100 and explore Deep Blue’s broadband and Digital Voice pages. Embracing the transition now will ensure you continue to enjoy reliable and up-to-date communication services.

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Time is ticking to make the switch!

As technology advances, the traditional phone network is undergoing a major transformation. The way we used to make a call will soon come to an end as we switch to a fully digital network offering all-IP, fibre-based services.

This will affect you both in business and at home.

Here are five compelling reasons why you should already be considering making the switch.

Customer Experience

Don’t let the impending switch-off leave your business disconnected! Take action now to safeguard your existing phone number and brand identity, which customers have come to recognise and trust.

Reliability

As the switch-off looms ahead, it is imperative to make the move to Digital Voice. Harness the power of modern fast fibre broadband, guaranteeing flawless, high-quality calls while eliminating the risks of manual failures. Act swiftly and secure crystal-clear communication.

Flexibility

Deep Blue’s advanced solutions empower you to take your business with you, providing a wide array of features to enhance your communication capabilities. From user management, allowing you to efficiently handle and customise your team’s communication settings, to call logging that ensures comprehensive records for future reference, Deep Blue has you covered.

Cost-effectiveness

Future-proof your communication infrastructure while maximising your budget, enabling your business to thrive in the digital age.

Scalability

Say goodbye to the complexities of physical infrastructure adjustments. With the flexibility of digital telephony, you can instantly scale up or down to accommodate your evolving communication requirements.

By adopting these solutions, you can enhance your business communication and collaboration, enabling your employees to perform their jobs more efficiently. This, in turn, fosters increased customer satisfaction and loyalty.

Discover the benefits of business communications from Deep Blue and find the right solution for your business by calling our team on 0333 240 9100.

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Full fibre rollout – an update from Deep Blue

With technology moving at an unprecedented pace, staying ahead of the curve is vital for businesses to thrive. This is especially true of telecoms, where users demand faster, more reliable, and future-proof services. That’s why Deep Blue are working hard to move our customers onto full fibre and SoGEA broadband.

The PSTN switch off

Openreach has been planning to switch off its legacy network, including the PSTN and ISDN, for some time now. The switch-off is currently scheduled for December 2025, and this means that businesses need to start preparing for the change sooner rather than later.

At Deep Blue, we believe that the switch-off presents an opportunity for businesses to future-proof and get the most from their telecoms. That’s why we’ve been encouraging our customers to make the switch to full fibre and SOGEA services. These services not only offer faster speeds and greater reliability, but are increasingly more cost effective than their legacy counter parts.

What are we doing to assist our customers?

We’ve already moved a number of our customers onto these services, and the feedback has been overwhelmingly positive; with improved performance and reliability, as well as cost savings. They’ve also appreciated the peace of mind that comes with knowing that they have made the move ahead of the rush as we approach the big switch off.

For those still on ADSL and FTTC we are in the process of contacting sites that can move to start the upgrade process. The next batch of upgrades is booked for the end of May and emails for those we hope to move in June will be going out shortly.

Do you need to do anything?

You do not need to do anything as we will contact you to arrange the migration process, however, if you don’t want to wait and would like to request a move sooner then you can contact a member of the team at theteam@deepbluetelecom.co.uk or on 0333 240 9100.

In Summary

The switch-off of the PSTN and ISDN networks presents a great opportunity for businesses. Full fibre and SOGEA services offer faster speeds, greater reliability, and future-proofing, they can also lead to significant cost savings. At Deep Blue, we’ve already moved a number of our customers onto these services, and we believe that they are the way forward for businesses looking to stay ahead of the curve.

A message from the Captain

Well, the day arrived on Sunday last, and the weather was kind for the Mascot Gold Cup. This message is to say a very big THANK YOU to the 30 fans who made the trip to the races to cheer on our Superhero, Captain Comms, and particularly to the donations received for our chosen charity: Martin House Children’s Hospice. We set a target of £500, and I’m pleased to say we smashed that figure by raising just shy of £800.

Our Sue Ryder Mascot Gold Cup 2023 page was one of the most successful JustGiving pages last month. Out of thousands of fundraisers, we were in the top 20%. Congratulations to each and every-one of you for raising so much for Martin House Hospice for Children and Young People – you are absolute heroes.

Hero on parade!

So, to the day itself. 81 mascots entered which started with The Mascots Parade, view the parade here. Then some horses did their thing for a couple of races before the Mascot Gold Cup, the highlight of the day. You can see how the race played out here.

Raring to go!

Unfortunately our hero, Captain Comms, was given a massive handicap and was told in no uncertain terms by the race officials that he was not allowed to use any of his super-powers. More like slow, buffering internet rather that the superfast speed the Captain is used to delivering. However, like the gallant hero he is, a top ten finish when last off the blocks was more than commendable. So well done to the thoroughbred inside the costume who took over from the original knackered pit pony!!!

If only he could have used his super powers!

Once again, many thanks for your wonderful support and very best regards,

Ross (on behalf of our superhero, The Captain Comms)

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The phone is at the heart of customer communications

In today’s digital world, we expect outstanding customer experience.

For businesses, the telephone is the first point of contact for customers. Missed calls literally mean missing out on new business.

A VoIP solution can help businesses manage calls better so that even when a call is missed, you can effectively get back to the customer and work more efficiently:

  • 66% of customers still prefer voice interactions over digital ones
  • Without effective call management tools, micro-businesses risk losing customers
  • A VoIP solution has all the features of a traditional landline, and so much more
  • A VoIP solution supports voice calls over the internet, minimising disruption to your phone line.

Make and receive calls anytime, anywhere

Businesses are too often tied to a desk phone, having to make a run for it every time the phone rings. With more and more businesses embracing mobility and remote working, it’s critical to have a system that works on any device, anywhere and at any time:

  • Having access to a phone system wherever you are is critical
  • VoIP solutions use the internet connection to make calls, meaning they can be deployed anywhere
  • As cloud-based, VoIP solutions can be downloaded on a variety of devices, including laptops, tablets or mobile phones
  • Business owners and employees don’t have to worry about being in the store or the office to answer calls.

With the upcoming switch off, the chances are you are already thinking about making the change.

This is the gradual process of shifting from an analogue phone line to a digital line, which is made over an internet connection. The Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will both be switched off completely by 2025, with stop sell already taking place.

This means both businesses and homeowners will shift to digital voice rather than traditional phone lines, which are carried over copper wiring.

The good news is that the switch-off will allow cheaper, higher-quality phone calls throughout the UK.

Forget missed business, manage costs and make the switch. Call the team at Deep Blue on 0333 240 9100.

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Latest postal strikes that may cause possible delays in our deliveries

Royal Mail workers have announced further strike dates which could mean delays in our deliveries.

When will these take place?

14th December

15th December

23rd December

24th December

How does this affect you?

Royal Mail state they will be doing all that they can to keep services running, but customers can expect significant disruption. There will also be a notable impact on the delivery services in the days following the industrial action due to the backlog that it will create.

What to expect


As always, we are working closely with our third-party providers to mitigate impacts where it may be possible, but unfortunately, there could be delivery delays during and after the industrial action.

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Four reasons why your business needs full fibre

For most businesses, an internet connection is an absolute must. From communicating with customers to staying in touch with colleagues or accessing files and applications in the cloud, being online is more important than ever.

But if you’re currently using an old-fashioned copper connection or fibre to the cabinet (FTTC), you might be wondering what all the fuss around full fibre is about and whether you need to bother upgrading.

Here are four good reasons why your business might need full fibre.

1. Reliability

Full fibre connections are generally much more reliable than those that depend on the old copper telephone network. With fibre optic cable running all the way from the exchange to your home or office, you won’t suffer from the same signal loss that blights copper and you should expect your service to work flawlessly for the vast majority of the time.

When being connected is vital – and it usually is – you need a connection you can rely on.

2. Better bandwidth

The world has moved on. That connection that gave your business everything it needed ten years ago is probably no longer up to the task.

As businesses, we’re uploading and downloading more data than ever, our people need a fast, reliable connection, we’re video calling throughout the working day and we need access to our cloud-based office applications.

For a single user, an FTTC connection might suffice, but for busy or growing offices – or those that need the best speed available – full fibre presents a more compelling choice.

3. Communications

If you’re not sure why a full fibre connection is so important for voice communications, we’ve covered that in more detail here.

As the Great British Switch Off takes effect, businesses will need to replace traditional PSTN and ISDN connections. Thankfully, full fibre will provide better quality and a host of additional features to take business communications to another level.

4. Future proof

As the UK relentlessly marches toward full fibre connectivity, simultaneously switching off copper connections, a full fibre connection is a great investment for the future.

It’s coming to us all at some point but getting on board now can make the transition over the next couple of years (as traditional connections are withdrawn) much easier.

Are you ready to make the leap to full fibre? Call 0333 240 9100 or email theteam@deepbluetelecom.co.uk and request more information.