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Fantastic Offer for Yorkshire Based Companies

Free Phones with Deep Blue Broadband

As a Yorkshire company, we are proud to be supporting other Yorkshire-based companies during these challenging times. With a Deep Blue broadband connection, a new VoIP system can be yours at no extra cost.

Feature rich and future proof. Whether at home, in the office or on the road, you’re covered with features, including:

Auto-Attendant

Voicemail to Email

Call Recording

Mobile App for On The Go

Retain your existing numbers

And so much more.

Our knowledgeable team can answer any questions you may have. We can also provide demonstrations so you can see what the service is like before making any decisions.

REQUEST A CALL BACK HERE
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The future of the UK’s office/home telephone network is changing…

For over a century we have been served by copper wires and analogue signals, that have delivered some of the most important phone conversations we’ve ever had in our business or with our family and friends.

But, like everything else as it ages, it’s no longer as efficient as it could be.

Replacement parts are hard to come by and failures occur, meaning it doesn’t provide the service that we need it to. Therefore, the analogue phone network will be retiring in 2025, with the stop sell process already being rolled out.

Making a call digitally will work in the same way your broadband does and by modernising the telephone network, we’ll be able to do more than ever before.

Switching to a digital phone line will also offer a greener, faster, and more reliable service. It could also save you some money, and with todays’ price hikes this is a welcome bonus.

Full fibre is being rolled out throughout the UK to cope with the new demand on digital so get ready for our fastest, most reliable connection ever!

This change affects both residential and business phone lines. If you don’t make the switch in time, your phone line and any devices connected to it might stop working.

To make this process as smooth as possible for you, we’re asking people to plan ahead so you’re ready to make the leap to a better–connected future with Deep Blue.

When you consider that 16 million lines and channels will need to be migrated to alternative products it’s worth starting to look at other options sooner rather than later.

Did you know that we can look after your home too!

Whether you are looking to switch your business or home, click below to see what’s available in your area.

The future is calling, and it’s time to pick up.

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Simple Landline Replacement Recipe

With a sprinkle of preparation, a dash of great connectivity and a fresh internet-based phone system, you can have the perfect telephony solution for your business in just three simple steps.

Time: Varies (with no disruption to your business)

Serves: A productive business

Difficulty: Easy

Ingredients

Method

Step 1

Prepare your business. Start by assessing your business needs and priorities to understand what ingredients are best for your business

Pro tip: For better results, you should also consider whether you want to keep your phone number or get a new one.

Step 2

Add a dash of either FTTP or SoGEA connectivity, depending on your business requirements. Don’t worry  we can help you source the right one for your business.

Step 3

Mix in your fresh phone system. A VoIP, or internet-based solution uses the internet to transfer your calls over broadband.

End Results

We understand “cooking” is not everyone’s forte and that your business should simply focus on what it does best. That’s why Deep Blue (that’s us) provides everything needed to help companies like yours choose the right solutions for your needs.

Get in touch with our team today 0333 240 9100.

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What our customers have to say

The team at Live for Today has been delivering exciting activities for over 10 years now and they know exactly what it takes to make your experience the best it can possibly be.  With over 20 Exciting Outdoor Activities and Adventures across Leeds, York and Harrogate it’s easy to see why they are loved by all.

Here’s what Mark had to say about working with Deep Blue.

‘Our company, Live For Today, offer exciting adrenaline fueled activities for all ages. With 4 venues across the UK we needed a phone service that could connect these together.

Since joining the Deep Blue network we have been provided with multiple local numbers which perfectly connect to our head office. The service offered is excellent and the response time to answer queries is always super fast. We are a very happy client.’

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Tariffs as flexible as you

From the business to your home, we are all having to make the most of an increasingly stretched budget and managing the cost of your mobile is an important part.

Whether you use your mobile to stay in touch with friends, connect to your social media or rely on it for your business, we offer a range of mobile tariffs, as well as bespoke solutions for bigger business demands.

Welcome to our best price mobile tariffs!

What do we offer?

Our sim monthly rentals are all available on 30-day rolling terms, which means you are not tied to a long contract.

Prices start from just £9.95 a month!

Choose between our 4gb, 6gb, 10gb, 20gb or unlimited data packages.

All data packages include unlimited texts and calls.

Can I keep my number?

It’s easy to port your existing number onto our network if you want to keep your number.

Add even more value to your package…

Choose our tariff optimiser over your entire contract term and enjoy flexible value ensuring you are always on the best tariff as we calculate your bill at our best rate, dependent on usage. This means that any savings as a result of optimising your tariff are passed back to you.

Other benefits

Relationships are key to great service and the telecoms world is no different.

We pride ourselves on the highest level of ongoing customer care and support in easy-to-understand terms – no jargon! Our friendly and knowledgeable staff go through regular training and accreditations to provide the best service across a diverse range of products.

Emergency support is also available to all our customers giving them out of hours assistance should they need it.

Call us on 0333 240 9100 to discuss what’s available to you.

Looking to supercharge your broadband?

Demand a better connection for a busy office, home working, watching the latest boxset or gaming. Whatever you use the internet for, get ready for our fastest, most reliable connection ever. Say goodbye to buffering, bottlenecks and boredom.

Say hello to breakneck speed, and enough bandwidth to keep everyone happy.

Click here to see if full fibre is available in your area now.

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It’s the end of the road for the traditional phone line

With the switch off looming, more and more businesses are looking to switch their services. Savvy entrepreneurs are making the decision to move across to hosted telephony now to not only benefit from all the feature rich functions available sooner but to beat the rush when the traditional phone line will reach it’s end of life.

But how does hosted telephony work? What makes it different from traditional solutions? If you’re a beginner to the world of hosted telephony, here’s the key information you need to get started.

How does hosted telephony work?

Unlike traditional telephony, which relies on physical copper telephone lines, hosted telephony uses the internet to send voice data through the local phone exchange. This gives you a telephone system that’s hosted in the cloud, meaning you can use IP handsets, mobiles, or even a desktop application to make and receive calls.

Is it easy to set up?

Setting up hosted telephony is straightforward, because there are no physical cables to install and connect. All you need is an internet connection. In terms of the actual installation process, hosted telephony options are ‘plug and play’ once they’ve been configured, so they also can be moved about easily – handy if you needed to move office.

Is a hosted phone system secure?

Many people wonder if hardware-based systems are safer, simply because having on-premise solutions seems like it gives businesses more control. In reality, having dual security measures from both the provider and the end user means hosted systems can be more secure. It’s simply a matter of putting the right security procedures in place.

What are the benefits of hosted telephony?

Hosted telephony offers a variety of benefits especially for SMEs, who need agile, consistent and cost-effective solutions, including:

  • Robust, reliable communications
  • Flexibility as standard
  • A cost-sensitive solution

Ready to get started with hosted telephony?

Choosing the right phone system will always depend on your exact circumstances – but whatever your requirements are, the chances are you could benefit from hosted telephony.

Read our ‘5 factors to consider when choosing a business phone system’ as a starting guide.

Don’t Miss Our Special Offer

Did you know that with a Deep Blue broadband connection, a new VoIP system can be yours at no extra cost? Click here to find out more.

Call 0333 240 9100 to discuss your options. We are here to help.

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5 factors to consider when choosing a business phone system

Your phone system can make or break your business.

With all the options out there, how do you know which type of phone system is right for your business? We have highlighted our top 5 factors to consider when choosing a business phone system.

1. The type of phone system

Before choosing a business phone system, it’s important to understand the different phone system types. You also need a clear idea of what features you can’t live without, and which ones might be less important.

Traditional phone systems

A Private Branch Exchange (PBX) phone system is a private network that uses a server maintained in your office. With this type of system, you can communicate internally within the company and with the outside world.

The downside? This system doesn’t offer as much flexibility as your other options and with the pstn switch off looming (which will affect everyone) now is a good time to consider switching to VOiP.

Read our article here >> Goodbye old telephone network, hello new opportunities

Virtual phone systems

Virtual phone systems are a great option for remote businesses without a physical location.

This type of system works by purchasing a virtual phone service from Deep Blue Telecom. The system is similar to a hosted web site service.

We will provide you with a local phone number or a toll-free number. These virtual phone numbers are yours to use in advertising campaigns, on your website, and on your business cards.

Virtual phone systems are the most scalable option because your costs will depend on your usage. You can customise your plan to the number of extensions you want and how many minutes you need.

Virtual phone systems also offer a variety of features. These include:

  • Options for multiple extensions
  • Voicemail
  • Automatic call distribution
  • Call forwarding
  • Call planning
  • And lots more

VoIP phone systems

Voice over Internet Protocol (VoIP) phone systems work by converting audio signals into digital signals. Phone conversations are transformed into digital signals that travel by fibre optic cables over broadband internet.

This type of phone system is often the most cost-efficient option. You’ll also get all of the features offered by a traditional phone system and more.

VoIP systems offer a number of advanced features. These include the ability to make and receive calls as well as listen to your voicemail from your mobile devices like laptops, computers, and tablets.

2. Cost

When choosing a business phone system, you need to have an idea of what you want to spend. Developing a communication system for your business is a major investment. Making the wrong choice can cost you a significant chunk of time and money.

The amount of money you are willing to invest in a business phone system will help you determine which option is right for you. Costs related factors to take into consideration include:

  • The initial set up cost
  • Hardware costs
  • Licensing costs
  • Installation costs
  • Internet bandwidth costs and connection charges
  • Subscription fees

This is why we take our time to understand your business from the outset so you get exactly what your business needs right now with the chance to grow as your business does.

3. The reliability of your internet

If you’re leaning towards an internet-based phone system, you need to evaluate the reliability of your office’s internet connection.

Fortunately, most businesses have access to a reliable internet connection. This is important for the function of an internet-based phone system. Your internet connection should have a good upload and download speed.

We have touched on the weak digital infrastructure that’s damaging business growth in our blog here – although it’s not all doom and gloom!

Not only do we partner with a range of fibre providers to ensure that we can offer maximum coverage but these end-to-end fibre solutions future proof your connectivity… we also have full-fibre at our fingertips!

Did you know you can get FREE phones with our Deep Blue Broadband? Find out more here

4. Compatibility

Another factor to consider when choosing a phone system is how compatible it is with your other business tools.

You’ll want to choose a phone system that can easily be integrated with your other tools such as call scripts, CRM software, live chat, ticket management software, and email.

Take into consideration the work your employees do and how they accomplish their goals. Your phone system should help them meet business needs.

5. Scalability

As we mentioned before, getting a new business phone system can be a huge investment. You must take into account your future business goals.

The size and spread of your business can determine which type of phone system is your best option. For example, if you plan on growing your business in the near future, you need a phone system that offers scalability.

If your business is large or plans to grow, you may need more lines. Planning ahead can save you money in the long run by helping you choose the best type of phone system for your business plan.

Do you need a new business phone system?

A business phone system can improve employee productivity and customer satisfaction. The hardest part is choosing the right type and the right provider.

Whether you are starting a business for the first time or are part of a multi-site Plc, Deep Blue can provide a comprehensive range of products and services to fulfil the most demanding needs both today and in the future.

Click here to contact us today and learn more about how our products and services can help support your business.

Take advantage of our fantastic offer

Don’t miss our Fantastic Offer for Yorkshire based businesses – you can find out more here

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Supercharge your broadband!

Whatever you need your connection for, with ultrafast full fibre you’ll do it faster, smoother and with more reliability.

Get ready for our fastest, most reliable connection ever. Say goodbye to buffering, bottlenecks and boredom. Say hello to breakneck speed, and enough bandwidth to keep everyone happy.

Busy office? Easy.

From video calls to collaborating with clients, file sharing to cloud computing, this is connectivity built for the future, today.

Home working? Share away.

No more homeworking headaches. While the rest of the family’s doing their online thing, you’ll have plenty of bandwidth for video calls and file sharing.

Gamer? No failure.

Rapid downloads mean less time waiting, more time for gaming and with low latency and rock-solid reliability, your connection won’t be an excuse for failure!

Click our ‘Check Availability’ below and see if you can access our fastest, most reliable connection ever or call 0333 240 9100 to talk to our friendly team.

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Give slow connections the red card

Say goodbye to buffering… especially at the crucial point in the game!

FTTP has arrived!

Streaming, working, gaming… get ready for our fastest, most reliable connection ever.

You’re all set… for an ultrafast future

Looking for the ultimate in-home broadband? With ultrafast FTTP, the whole family can enjoy the very best of the internet, from HD streaming to online gaming and more.

Upgrade to our fastest speed today.

Do more with FTTP

Homeworking – Busy family? No sweat. With FTTP there’s plenty to go around, so you can work while they stream, no problem.

Streaming – From 4k movies to YouTube superstardom, whatever your streaming needs we’ve got you covered.

Find out if you can tap into faster speeds 0333 240 9100

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There is no time like the present…

Christmas Opening Hours

Friday, 24th December – Closed from 12 noon
Monday, 27th December – Bank Holiday, Closed
Tuesday, 28th December – Bank Holiday, Closed
Wednesday, 29th December – Closed
Thursday, 30th December – Closed
Friday, 31st December – Closed
Monday 3rd January – Bank Holiday, Closed
Tuesday 4th January – Open as usual

During the festive shut-down, EMERGENCY SUPPORT is available.

Please call 0333 240 9100 to leave a message and a member of our team will be in touch.

There is no time like the ‘present’

It’s the time of year when staff holidays, festive shutdowns and events start to fill up your diaries.

It’s worth thinking about what days and hours your office will be open.

What will you do when the office is closed?

Will you send calls to voicemail, leave a message to say you are shut, or do you need to divert your calls for emergencies?

Have you thought about how you will notify your customers of your Festive opening hours?

Will your staff be working from home?

Many of our services offer a range of options to manage your calls during this time. Some like InBound and Horizon can even have schedules created so that numbers divert automatically. See our guide for help with setting up schedules in Horizon and Inbound here

Our staff are happy to talk to you about your options for managing your calls over the holidays. We also understand that you can’t always deal with these things by yourself, which is why we are always happy to help you pre-programme any changes.

Call us on 0333 240 9100 for assistance.