How the right telecoms can make a big difference to a small business

It’s no secret that a company’s infrastructure is key to its success. There are many factors that go into this and choosing the right telecoms service is one of them. But what exactly do we mean by “telecoms”? This article will explain what telecoms can do for your business, and how to find the right package for you.

The right communication tools are essential to a successful business.

Communication tools can help you grow your business, attract new customers, retain existing ones and save money. Whether you’re starting out or have been in business for years, it’s important to get the right one.

Your telecoms can help you reduce costs and increase convenience.

Your telecoms can help you reduce costs and increase convenience. If your business uses multiple providers for different services, it’ll be more expensive than if you use one provider to cover all of your requirements. You might think that having multiple contracts with different companies is a good idea because it gives you choice when each contract expires, but this is actually an inefficient use of resources.

By choosing one company to supply all of your telecoms needs, like Deep Blue, and then using the same company for all future contracts, including mobile phones and broadband internet access (as well as any other services that may be offered by that provider), you’ll find yourself saving money in the long run. The advantages are clear: fewer bills to pay and fewer service charges from different providers means greater financial stability for your business.

Did you know that at Deep Blue we look after all your telecom needs at the office and at home? Take a look at our services here

There is no one-size-fits-all approach to telecoms.

There is no one-size-fits-all approach to telecoms. The best way to find the right solution for your business is to talk to your provider about your specific needs and see what they recommend. They will be able to tell you which services are suitable for you, and help you understand how much each service will cost.

Telecoms are about more than just phone calls.

Telecoms are about more than just phone calls, about more than just internet. They’re about more than business, personal, or mobile. Telecoms are a key component in the success of any business—but what does that mean?

Well, it means that there’s no such thing as a one-size-fits-all solution when it comes to telecoms for your small business. There are dozens of different types of telecommunications providers out there that offer different features and services based on your needs and budget! And each company has their own way of doing things which can make comparing prices tricky if you don’t know where to start looking…

The idea that telecoms are prohibitively expensive for small businesses is not true.

There are many different options available to you as a small business owner and you can find a package that works for your needs and budget. If your faster internet connection helps you to cover more work or send important files at the touch of a button, then you will not only retain more customers but will gain a reputation for a business that delivers.

We hope this article has helped you to see that choosing the right telecoms for your business is important.

Whether or not your business needs a cloud phone system, it’s important that you understand how each of these systems work and what they can offer in terms of savings and convenience. Once you know what each provider has on offer then it’ll be easier to make a decision which one works best for you.

There are many other factors that should be considered when selecting your telecoms provider – but if this article hasn’t given enough information then please feel free to contact our friendly team by phone 0333 240 9100 or email theteam@deepbluetelecom.co.uk so we can answer any questions you might have.

Bank Holiday Weekend (6)

Connectivity+ Vouchers

The Connectivity+ Voucher scheme is offering funding of between £2,000 and £12,500 to help local businesses cover the cost of upgrading to faster, more reliable digital connections or broadband.

As a company based in Wetherby and providing services to many businesses in the surrounding area, we know all too well how inconsistent broadband speeds can be around here. An office at one end of the street may be enjoying superfast fibre, while just a few doors down, they may be getting by on a 3 Mbps ADSL connection.

We’ve worked hard over the years to try out many ways of delivering connectivity to our end users and we are pleased with the improvements we have been able to offer to many local companies. But we know that many of these solutions come at a cost and, particularly in the current climate, this may leave faster broadband still out of reach of some businesses.

This is where the Connectivity+ Voucher scheme comes in.

These vouchers are designed to help cover some of the costs of upgrading your connection.

Vouchers can also be used to cover other costs associated including:

  • The actual cost of the installation i.e. the cost of the physical connection, including excess construction costs to reach a network
  • Hardware related to facilitating the connection e.g. a firewall, router, receiver/antennae (for wireless connections)
  • Virtual servers and software licences (subject to limitation of upfront costs only)
  • Internal ethernet network cabling
  • Voice Over Internet Protocol (VoIP) telephony
  • Consultancy/project management cost to install a connection – capped at 25% of the value of a voucher

They can even cover some, or all, of the cost of the first year’s rental of a connectivity solution providing the first year is paid to the supplier in full at the start of the contract.

To find out more about what options may be available to help your business take its connectivity to the next level, call 0333 240 9100 or email the team@deepbluetelecom.co.uk


Fantastic Offer for Yorkshire Based Companies

Free Phones with Deep Blue Broadband

As a Yorkshire company, we are proud to be supporting other Yorkshire-based companies during these challenging times. With a Deep Blue broadband connection, a new VoIP system can be yours at no extra cost.

Feature rich and future proof. Whether at home, in the office or on the road, you’re covered with features, including:


Voicemail to Email

Call Recording

Mobile App for On The Go

Retain your existing numbers

And so much more.

Our knowledgeable team can answer any questions you may have. We can also provide demonstrations so you can see what the service is like before making any decisions.


Employee Leaving – seven things to remember

An employee leaving is often a stressful time – and if it’s not a happy split could cost your business thousands in lost revenue or expenses. Here are seven tips you can take to protect your business and make the employee leaving as hassle free as possible.

1 Numbers

Did the leaver have a DDi? Don’t miss a call by recording a voicemail message to say it’s no longer in use or forwarding the number on. Learn how to do this for Horizon, InBound and iPecs.  If the employee leaving was part of any Hunt Groups make sure to edit these.

2 Email

Change the password on any email accounts the employee leaving had access to. Consider how you are going to manage the closing of that email address. Shutting it down too quickly may result in customers and suppliers not being able to reach you, or worse, new business opportunities being missed. Use options like forwarders to send any emails to alternative addresses and auto responders to let people know that that email is no longer in use.

3 Infrastructure

If the leaver was involved in the management of your telecoms systems, IT infrastructure or any other technical systems you have, make sure these are reviewed. Change login details, review user permissions and update security settings. Find out how to make changes to your Deep Blue provided services at our knowledgebase.

4 Portals

With workers moving away from the traditional office environment, many systems now have online portals. These can be accessed anywhere at anytime. Take time to review portals to make sure that they are up to date and that only those who should have access, do. To find out how to manage your Deep Blue provided services visit our knowledgebase.

5 Suppliers

Suppliers are the lifeblood of many companies. If the leaver dealt with your company’s suppliers make sure they are updated. Tell them of the employee leaving and who their new point of contact will be. You can update your Deep Blue approved contact by completing our Contact details form.

6 Training

Arrange training for new staff so they are ready to take over from the employee leaving. At Deep Blue we provide free refresher and new starter training on Horizon and InBound. Specialist training on other systems with one of our highly trained engineers is also available. To learn more or to book email theteam@deepbluetelecom.co.uk or call 0333 240 9100.

7 Leaving do

Plan the party safe in the knowledge that everything else is taken care of (whether you invite the leaver is up to you….)

As business communication specialists Deep Blue are available to support you – whatever the situation. Not yet a customer? Speak to us today about moving your services to Deep Blue.