tips on home working

Tips for home working

The team at Deep Blue have been using remote working for years. With that in mind we have put together some of our top tips for home working for people starting on it for the first time.

The Workspace

Having a workspace is really important. This might not be a room. It may just be a desk or a corner of the kitchen, but it should be a space dedicated for work. This helps you get in the work mind set while you are there but also, crucially, helps you to step away from work at the end of the day. This is especially important if we do have any kind of lock down period. A lot of our time is going to be restricted to the same space so designating areas of that space to different tasks can help us feel less constricted.

Try to make it a space that you want to work in. If possible set up near a window to give yourself plenty of natural light and fresh air. Have a family photo or a plant there just as you would at work.

Try to get everything you need to hand, paper, pens, etc. If you have to keep getting up to get things it can be distracting and time consuming.

The Structure

Structure is important when working from home. It helps you to stay focused and keep the distinction between work and home life.

Get dressed! As tempting as it is to do a few emails in your pyjamas, getting dressed again can help with defining the working day. You don’t need to put on your best office wear but try to find something that makes you feel in work mode. This can apply to the end of the day too. If the first thing you usually do when you get home is get changed into your joggers and sweatshirt then do that when you finish at home.

Plan breaks. It can be easy on your own to lose track of time. Make sure you keep an eye on the clock. Get up and move around, take breaks when you would normally. Plan a lunch hour. If you usually share the task of making tea/coffee in your office, it can be easy to forget when you are on your own.

If you usually make a lunch to take to work with you, you may still want to do this. Just because you are at home doesn’t mean you want to use up your break time prepping food.

The Work

Just because you aren’t in the office, doesn’t mean you need to be cut off from you colleagues. Keep in touch. You may want to do weekly or daily conferences calls so everyone knows what they are doing. Use calls and emails to keep each other up to date. If you have Horizon collaborate, use the instant messaging function to chat in real time. Send through the odd link or funny picture to keep everyone smiling.

It can be hard to tell if someone is struggling when you aren’t face to face with them, regular communication can help with spotting this. If you are the one struggling, speak up. It may be to your manager, it may be to the colleague who always helps you out, it may be to a relative or partner. Just because you are working from home, doesn’t mean you are working alone.

Remember that with emails it can sometimes be hard to judge the tone of what is being said. Try to make sure that your messages come across as intended, use more casual language or emojis for internal emails if this helps with tone. If in doubt, pick up the phone!

If you have children at home with you, don’t get stressed about them interrupting an important call or try to cover up your situation. Be honest. People are very understanding, especially at times like this when everyone is working under different circumstances.

The Benefits

If you usually aren’t allowed within ten foot of the office radio, enjoy being able to put on the playlist of your choice! Music is great for concentration. Vary your playlist depending on what you are doing. you might even want to put together a playlist to share with your colleagues.

If your day usually starts and ends with a commute, use this new found time for you. Throw something into a slow cooker in the morning so you know dinner will be ready when you finish work. Go for a walk and get some fresh air. Workout. Watch an extra episode of you favourite show.

The Transition

The change to home working can be difficult, especially if you have spent a lot of time in the structured environment of an office. Hopefully these tips for home working will help make the transition a little easier.

Deep Blue are on hand to support you and your business when you need us, just call 0333 240 9100 or email theteam@deepbluetelecom.co.uk

Remote working

Covid-19 and remote working – keep calm and log on

With the thought of Covid-19 on a lot of people’s minds, many business are looking at ways to assist their staff in remote working.

At Deep Blue we pride ourselves at not just providing great products and services but also great support. This is why we are offering the following tips and guidance for remote working.

Horizon

With Horizon, starting to work remotely couldn’t be easier. There are multiple ways your staff can receive their calls at home:

  • If you have a compatible router* and a horizon PSU, you can take your horizon handset home with you. First connect the PSU to power. Then connect your handset’s ethernet cable to one of the ports on the back of your router.
  • You can link each Horizon handset with up to five other numbers using twinning. This allows home workers to receive calls on their Horizon phone, home phone and other devices at the same time.
  • For a small additional charge, users can have a Horizon desktop soft phone. This allows users to make and manage their calls via their computer (available for Mac and Windows).
  • For a small additional charge, users can get the Horizon app on their smartphone (available for Android and iOS). This allows them to not only make and receive Horizon calls on their mobile, but also gives them access to the company directory, their speed dials, recent call details and many other Horizon features.

Horizon Collaborate – 4 month free trial

For next level functionality, you can upgrade your Horizon service to collaborate. Collaborate adds the following features to your Horizon service:

  • Audio and Video calling via desktop and smartphone
  • Personal audio, web and video conferencing with up to 15 users (with both Horizon and non-Horizon users)
  • Room audio, web and video conferencing with up to 15 users(with both Horizon and non-Horizon users)
  • Instant messaging and presence (info on a users status and availability)
  • Service management (call settings)
  • Drag and drop file and desktop sharing
  • Visual Voicemail
  • Address Books/Contact Management

This means your work force can still communicate with each other in real time, collaborate with each other and even host conferences with suppliers or customers, all from the comfort of their own home.

In light of the current Covid-19 situation and the increased interest in remote working, Horizon are currently offering the first four months of collaborate for free to support business in establishing home working.

Because Horizon is controllable from anywhere you have an internet connection you can still manage your calls even if you can’t get to your office. Redirecting them or updating your voicemail message to keep your callers up to date.

The statistics tab on the portal allows you to keep track of calls made and received on each Horizon handset. This lets you know if calls are being missed so you can react to this.

Remote Working

SIP Trunks

These can be forwarded to alternative numbers via the trunks themselves or via your phone system. Customers with SIP Trunk call manager can forward numbers via the call manager portal.

PSTN and ISDN

If you are using PSTN or ISDN, a facility called admin controlled call forwarding can be setup on your lines. This allows you to add and remove forwards on your phone numbers via a handset connected to your line. There is a small additional charge for this service and it typically takes 24 hours for the service to be applied at the exchange.

From protecting workers who may fall into at risk groups. Keeping your business running should staff be quarantined. An alternative for staff with childcare issue should schools be closed. Or just a new way to run your business. Whatever reason is making you consider remote working, Deep Blue are happy to be on hand to support your business.

Whether you are an existing customer or not, please feel free to contact us to discuss what options may be suitable for your business.

* Not all broadband services and routers will work with Horizon. Some routers may use settings such as SIP ALG which can interfere with Horizon.