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Fantastic Offer for Yorkshire Based Companies

Free Phones with Deep Blue Broadband

As a Yorkshire company, we are proud to be supporting other Yorkshire-based companies during these challenging times. With a Deep Blue broadband connection, a new VoIP system can be yours at no extra cost.

Feature rich and future proof. Whether at home, in the office or on the road, you’re covered with features, including:

Auto-Attendant

Voicemail to Email

Call Recording

Mobile App for On The Go

Retain your existing numbers

And so much more.

Our knowledgeable team can answer any questions you may have. We can also provide demonstrations so you can see what the service is like before making any decisions.

REQUEST A CALL BACK HERE
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Top Tips for a stress free Summer

Everyone looks forward to the warmer months, but in the business world it can be a balancing act between giving your staff the time off they deserve while still giving your customers the service levels they need.

Here are our top tips to becoming a summer sensation and recharging your batteries without compromising on service!

Prepare Your Customers Let your customers know in advance when you will be away, give yourself that time to really enjoy your break.

Put Marketing on Auto-Pilot Don’t go completely dark on the marketing front so people start to wonder where you are. Pre-schedule posts, blogs and other forms to stay connected.

Set Your ‘Out of Office’ Decide how often and when you plan on checking in, what date you will be returning back to work and how you can be reached in an emergency (if at all) and detail those Summer rules in your out of office announcement.

Intelligently Handle Incoming Calls Whether you close completely or reduce your hours, let a ‘Virtual Office’ take care of the day-to-day. From voicemail to call forwarding to auto-attendants, your phone system has the capability to intelligently handle incoming calls while you are away.

Deep Blue customers can log into our Knowledge Base to find assistance with setting these facilities or contact us for more information on a tailored system for your business

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The biggest benefits of Full Fibre

Welcome to the fibre optic cable era – it’s much faster and more reliable than copper cables. Also known as full fibre, with this type of connection the cable is run all the way into your home or business rather than just to the street (this is called Fibre To The Premises).

The upcoming landline switch off will necessitate you having a good broadband connection as your telephone lines, whether at the office or home will require this to work. Read our blog on the upcoming pstn switch off here.

Faster speeds

Full fibre offers speeds of up to 1000 Mbps (1 Gbps) – that’s 10x faster than the fastest copper-based networks. This speed allows you to download a full HD movie in just a few minutes or send large files from office to office in seconds.

Less downtime

  • Full Fibre is more reliable. Not only does it provide consistently fast speeds, but it’s also less likely to suffer faults.
  • It’s more resilient. Even if an issue does arise, outages are few and far between.
  • It’s more robust. Using the latest technology means it’s designed to withstand pretty much anything that gets thrown at it.
  • It’s future-proofed for years to come. With symmetrical upload and download speeds that are ideal for cloud storage, video conferencing, online gaming and other activities that require high-speed internet access both ways.

Cheaper in the long run

It’s possible to provide the same amount of bandwidth at a lower cost by deploying full fibre. Full fibre costs less over time because it requires less maintenance and replacement, whereas copper-based networks must be replaced every 10 years or so.

Fill in the form below to see if you can connect to our network.

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How switching to Full Fibre is better for the environment

Most of us have a mission to look after the environment any way we can, you will be glad to know that a full fibre connection is more eco-friendly than other broadband technologies.

As the network runs on passive optical technology, it uses less power and produces less waste than copper wire networks. With fewer electrical components required for transmission, the hardware needed is smaller and easier to recycle. Even better – if you’re just replacing an old copper line with a new one made of fibre, you won’t have to dig up anything or tear down any poles. That means fewer trees being cut down, which also means fewer carbon emissions as well as lower maintenance costs.

Switching to Full Fibre will improve the way you use the internet

Full Fibre is the most advanced and reliable type of broadband, built on a fibre optic cable that carries internet directly to your door. Unlike older types of broadband, it’s not affected by distance from your local phone exchange. That means no matter where you live – whether you’re in a city or a rural village – Full Fibre can provide you with an exceptionally fast and reliable connection.

We’ve all become used to using the internet for different parts of everyday life, including video calling friends and family, sharing photos online or streaming our favourite TV shows as well as day-to-day business needs.

Switching to Full Fibre will make all these activities easier than ever before.

  • More speed: You’ll be able to download large files much faster than ever before.
  • More reliability: You’re less likely to experience delays or interruptions when making video calls in the office or with friends and family.

Fill in the form below to see if you can connect to our network.

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Getting ready for Easter

As we all start to get egg-cited about the long weekend ahead for Easter, have you planned how you will notify your customers about any days you are closing over the Bank Holiday?

With the Horizon and Inbound platforms, it is quick and easy to re-route your calls.

To help you prepare ahead and avoid the last-minute rush, we have added a handy guide to our blogs that will help you, covering both Horizon and Inbound.

Our Easter Opening hours are as follows:

  • Thursday 14th April – Open 9am – 5pm
  • Friday 15th April (Good Friday) – Closed
  • Saturday 16th April – Closed
  • Sunday 17th April – Closed
  • Monday 18th April (Easter Monday) – Closed
  • Tuesday 19th April – Open 9am – 5pm

Out-of-hours emergency service will be available on 0333 240 9100.

Please leave a message if you have an urgent issue and a member of our team will get back to you.

Have a wonderful Easter from all the Team at Deep Blue.

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The future of the UK’s office/home telephone network is changing…

For over a century we have been served by copper wires and analogue signals, that have delivered some of the most important phone conversations we’ve ever had in our business or with our family and friends.

But, like everything else as it ages, it’s no longer as efficient as it could be.

Replacement parts are hard to come by and failures occur, meaning it doesn’t provide the service that we need it to. Therefore, the analogue phone network will be retiring in 2025, with the stop sell process already being rolled out.

Making a call digitally will work in the same way your broadband does and by modernising the telephone network, we’ll be able to do more than ever before.

Switching to a digital phone line will also offer a greener, faster, and more reliable service. It could also save you some money, and with todays’ price hikes this is a welcome bonus.

Full fibre is being rolled out throughout the UK to cope with the new demand on digital so get ready for our fastest, most reliable connection ever!

This change affects both residential and business phone lines. If you don’t make the switch in time, your phone line and any devices connected to it might stop working.

To make this process as smooth as possible for you, we’re asking people to plan ahead so you’re ready to make the leap to a better–connected future with Deep Blue.

When you consider that 16 million lines and channels will need to be migrated to alternative products it’s worth starting to look at other options sooner rather than later.

Did you know that we can look after your home too!

Whether you are looking to switch your business or home, click below to see what’s available in your area.

The future is calling, and it’s time to pick up.

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Simple Landline Replacement Recipe

With a sprinkle of preparation, a dash of great connectivity and a fresh internet-based phone system, you can have the perfect telephony solution for your business in just three simple steps.

Time: Varies (with no disruption to your business)

Serves: A productive business

Difficulty: Easy

Ingredients

Method

Step 1

Prepare your business. Start by assessing your business needs and priorities to understand what ingredients are best for your business

Pro tip: For better results, you should also consider whether you want to keep your phone number or get a new one.

Step 2

Add a dash of either FTTP or SoGEA connectivity, depending on your business requirements. Don’t worry  we can help you source the right one for your business.

Step 3

Mix in your fresh phone system. A VoIP, or internet-based solution uses the internet to transfer your calls over broadband.

End Results

We understand “cooking” is not everyone’s forte and that your business should simply focus on what it does best. That’s why Deep Blue (that’s us) provides everything needed to help companies like yours choose the right solutions for your needs.

Get in touch with our team today 0333 240 9100.

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What our customers have to say

The team at Live for Today has been delivering exciting activities for over 10 years now and they know exactly what it takes to make your experience the best it can possibly be.  With over 20 Exciting Outdoor Activities and Adventures across Leeds, York and Harrogate it’s easy to see why they are loved by all.

Here’s what Mark had to say about working with Deep Blue.

‘Our company, Live For Today, offer exciting adrenaline fueled activities for all ages. With 4 venues across the UK we needed a phone service that could connect these together.

Since joining the Deep Blue network we have been provided with multiple local numbers which perfectly connect to our head office. The service offered is excellent and the response time to answer queries is always super fast. We are a very happy client.’

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Tariffs as flexible as you

From the business to your home, we are all having to make the most of an increasingly stretched budget and managing the cost of your mobile is an important part.

Whether you use your mobile to stay in touch with friends, connect to your social media or rely on it for your business, we offer a range of mobile tariffs, as well as bespoke solutions for bigger business demands.

Welcome to our best price mobile tariffs!

What do we offer?

Our sim monthly rentals are all available on 30-day rolling terms, which means you are not tied to a long contract.

Prices start from just £9.95 a month!

Choose between our 4gb, 6gb, 10gb, 20gb or unlimited data packages.

All data packages include unlimited texts and calls.

Can I keep my number?

It’s easy to port your existing number onto our network if you want to keep your number.

Add even more value to your package…

Choose our tariff optimiser over your entire contract term and enjoy flexible value ensuring you are always on the best tariff as we calculate your bill at our best rate, dependent on usage. This means that any savings as a result of optimising your tariff are passed back to you.

Other benefits

Relationships are key to great service and the telecoms world is no different.

We pride ourselves on the highest level of ongoing customer care and support in easy-to-understand terms – no jargon! Our friendly and knowledgeable staff go through regular training and accreditations to provide the best service across a diverse range of products.

Emergency support is also available to all our customers giving them out of hours assistance should they need it.

Call us on 0333 240 9100 to discuss what’s available to you.

Looking to supercharge your broadband?

Demand a better connection for a busy office, home working, watching the latest boxset or gaming. Whatever you use the internet for, get ready for our fastest, most reliable connection ever. Say goodbye to buffering, bottlenecks and boredom.

Say hello to breakneck speed, and enough bandwidth to keep everyone happy.

Click here to see if full fibre is available in your area now.

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It’s the end of the road for the traditional phone line

With the switch off looming, more and more businesses are looking to switch their services. Savvy entrepreneurs are making the decision to move across to hosted telephony now to not only benefit from all the feature rich functions available sooner but to beat the rush when the traditional phone line will reach it’s end of life.

But how does hosted telephony work? What makes it different from traditional solutions? If you’re a beginner to the world of hosted telephony, here’s the key information you need to get started.

How does hosted telephony work?

Unlike traditional telephony, which relies on physical copper telephone lines, hosted telephony uses the internet to send voice data through the local phone exchange. This gives you a telephone system that’s hosted in the cloud, meaning you can use IP handsets, mobiles, or even a desktop application to make and receive calls.

Is it easy to set up?

Setting up hosted telephony is straightforward, because there are no physical cables to install and connect. All you need is an internet connection. In terms of the actual installation process, hosted telephony options are ‘plug and play’ once they’ve been configured, so they also can be moved about easily – handy if you needed to move office.

Is a hosted phone system secure?

Many people wonder if hardware-based systems are safer, simply because having on-premise solutions seems like it gives businesses more control. In reality, having dual security measures from both the provider and the end user means hosted systems can be more secure. It’s simply a matter of putting the right security procedures in place.

What are the benefits of hosted telephony?

Hosted telephony offers a variety of benefits especially for SMEs, who need agile, consistent and cost-effective solutions, including:

  • Robust, reliable communications
  • Flexibility as standard
  • A cost-sensitive solution

Ready to get started with hosted telephony?

Choosing the right phone system will always depend on your exact circumstances – but whatever your requirements are, the chances are you could benefit from hosted telephony.

Read our ‘5 factors to consider when choosing a business phone system’ as a starting guide.

Don’t Miss Our Special Offer

Did you know that with a Deep Blue broadband connection, a new VoIP system can be yours at no extra cost? Click here to find out more.

Call 0333 240 9100 to discuss your options. We are here to help.