Gigabit Voucher Scheme

Gigabit Voucher Scheme running low!

Deep Blue supports businesses to benefit from full fibre connectivity

In 2018, The Department of Culture, Media and Sport (DCMS) launched the Gigabit Broadband Voucher Scheme to help deliver gigabit capable connectivity to businesses. The scheme is backed by a budget of £67 million for eligible businesses to claim up to £2,500 off the cost of installation of full fibre connectivity to their premises.

With the Voucher Scheme set to run until 2021, or when the budget of £67 million runs out, it’s great to see that so many local businesses are getting on board and investing in an ultrafast and reliable network.

Have you claimed your £2,500 voucher?

LAST CHANCE!

If your business adheres to the following criteria, you are eligible to apply:

– Less than 250 employees
– Turnover less than £50m
– No existing leased lines on site

Get in touch for more details, but don’t leave it too long!

Gigabit Voucher Scheme
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Christmas Call Plans – Call Forwards

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With the Horizon and InBound platforms, it is quick and easy to re-route your calls over Christmas.

InBound

Create a Christmas call plan using the date and time control nodes to send calls where you need them and when you need them. Add in a Divert node to build additional destination numbers if your main destination is busy or unavailable. Use the ‘Schedule Activate Option’ so you can build your Call Plan in advanced, knowing it will activate when you need it to.

InBound Date and Time Control Nodes

Daytime

 

 

These nodes allow you to set different termination points on different days and at different times (e.g. one for Mon-Fri 9am-5pm and one for evenings and weekends). When you add these nodes into a call plan two boxes appear, one called control and one called default. Click on the control box to specify certain days and times and then drag a destination node onto the box to specify your termination number. Drag a destination node onto the control box and any days/times not listed on the control box will follow this routing. So in the example below, the calls route to destination Y Mon-Fri 9-5 and destination X at all other times:

Call plan

 

 

 

 

 

 

 

 

 

InBound Divert Node

divert

 

 

This allows you to set alternative destinations if a destination number is busy, not answered or suffering from a network error. Simply drag a divert node onto a destination node and then add destinations for each of the three options.

InBound Schedule Activate –

Once you have built your call plan, instead of clicking Activate, instead of click Schedule Activate. In the window that appears to specify the start date and time for this call plan then click Done. Your call plan will appear as if it is already active but if you go back to the call plan list it will show your call plan with the date and time it is due to activate next to it.

Horizon

Use Call forward and Divert options to send calls to mobiles. Set up Voicemail to email alerts so you get copies of your Voicemail messages sent to your email for you to listen to where ever you need to. Use the Hunt Group schedule facility to plan your call plans in advanced.

Horizon Call Forward Hunt Group

Send calls to your mobile or home phone using the Hunt Group Call Forward options. Go to Call Groups>Hunt Group, click Edit next to the Hunt Group you wish to forward. To send calls directly to your Divert number, go to Advanced Settings and use the call forward option (make sure to hit Save whenever you make changes!).

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To forward to another number after first ringing on your Horizon handsets go to Options and Use the Forward after x seconds option.

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Voicemail to Email Hunt Group

Receive an email notification whenever someone leaves you a voicemail, including the date, time, callers number and a copy of the recording. Go to Call Groups>Hunt Group and click edit next to the number you wish to make changes to. Go to the Voicemail tab tick the box for ‘Notify me at this address’, type the address you wish the email to be sent to and click save.

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Hunt Group Schedule

Add Christmas, New Year and other Bank Holidays into your call Schedule. Under Advanced settings, click Edit Next to Schedule, then click the plus sign next to Additional Routing.Screen FourName your Schedule and click Create, on the Add Event screen, give your event a name and specify the start and end dates (these are displayed in month/day format). If you untick the box marked All day event you can specify your start and end times. In the example below the event covers from midday on 24th Dec to 5pm on 28th, after this normal routing would apply:

Screen Five

Once you have set your date and time you can then click create, you can add further events (such as New Year) by clicking on Add event again. Once all your events are created, close the window. Finally, click Save.

Not sure? Just email details of the dates, times and forward number to info@deepbluetelecom.co.uk with the subject Christmas Call Plan and we will set it up for you.

 

 

ARE YOU ELIGIBLE TO SAVE £3,000

Are you eligible to save £3,000?

ARE YOU ELIGIBLE TO SAVE £3,000

The Gigabit Broadband Voucher Scheme is designed to increase the speed of deployment of full fibre networks within the UK by providing micro-grants to support the cost of new connectivity. Vouchers are the mechanism the Scheme uses to provide these grants.

Full fibre networks are the future and getting ready for a gigabit speed is a key step for most businesses.

If you are a small or medium sized business, you may be eligible for vouchers worth up to £3,000 to upgrade your business broadband to a fast and reliable connection over gigabit capable infrastructure.

Am I eligible?
The scheme is available for small to medium sized enterprises.

The category of micro, small and medium-sized enterprises (SMEs) is made up of enterprises which employ fewer than 250 persons and which have an annual turnover not exceeding 50 million euro, and/or an annual balance sheet total not exceeding 43 million euro. This includes sole traders.

What is a gigabit connection?
The UK now has 95% coverage for superfast broadband with speeds of 24 megabits per second or higher. However, most superfast connections still depend on copper telephone wires, which are limited in the speeds they can support. For the fastest and most reliable broadband, capable of delivering gigabit speeds, a full fibre connection is required.

One gigabit is the same as 1,000 megabits – so it’s a big leap forward in connection speeds that could benefit you and your business into the future. Full fibre also supports symmetrical connections – meaning your upload and download speeds can be the same.

Interested?
Want to Check your eligibility?
If you wish to find out more information please get in touch at theteam@deepbluetelecom.co.uk

Win with Deep Blue

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Are you attending Yorkshire’s hottest Conference?

We will once again be exhibiting at Yorkshire Ladies Links Be Inspired Conference which takes place on 8th March at Wetherby Races.

Running for the fourth year, Be Inspired attracts thousands of visitors from across the UK, there really is something for everyone and the best part is it’s FREE to attend.

You won’t want to miss this… take part in our prize draw, all we need is your business card and you could be the proud new owner of one of these fabulous prizes (don’t worry if you can’t make it on the day, head to our social media pages to enter).

First Prize – Dog and Bone Telephone
Second Prize – Telephone Bird Feeder
Third Prize – Telephone Salt & Pepper Pots
5 Runners Up – Earphones

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Come and find us if you would like to discuss working smarter or giving your customers a better service, we’ll even send you away with one of our special telephone chocolates! Of course, if you would like to arrange an appointment with us at the event, or have any questions, please email us at info@deepbluetelecoms.co.uk

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A simple guide to recording and storing conversations to comply with MiFID II

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What is MiFID II?

The Markets in Financial Instruments Directive, commonly known as MiFID II, launched in January 2018. First introduced by the EU in response to the 2008 financial crisis, MiFID is a set of sweeping reforms for the financial industry designed to prevent history from repeating itself in the same way again.

Replacing the original Directive, MiFID II brings changes to many areas relating to conduct of business, including far more robust rules around the recording and storing of conversations.

This easy-to-digest eGuide cuts through the jargon and highlight the key parts to help you become compliant.

(click the images to view more)

Who needs to comply?

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What needs to be recorded?

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How do recording need to be stored?

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How do recordings need to be monitored?

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The clock is ticking… are you ready for MiFID II?

Get in touch with Deep Blue today to find out more about how MiFID II is going to impact your organisation and how we can help you comply with these new regulations.

info@deepbluetelecom.co.uk or 0333 240 9100.

Fibre Broadband

Fibre Broadband comes to Town

Fast speeds become everyday not a luxury

So good we’re using it ourselves along with many of our customers.

£3000 Broadband Grant offered to Local Businesses

100’s of local businesses are taking the oppurtunity to gain a £3000 government-funded grant to help upgrade the quality and speeds of their broadband! This means this is the perfect time to join Deep Blue! The grant will effectively pay the installation costs or the upgrading of your connection to a limit of £3000! As an approved service provider for the scheme, check out our latest offers on superfast broadband and other telecoms services!

 

 

30 Years of Mobile Phones!

Technology has come a long way over the last 3 decades which excites me for the future. Britain’s first mobile phone call was made thirty years ago this year! Michael Harrison, the son of former Vodafone Chairman Sir Ernest Harrison, was the first to make a call calling his father at midnight on 1 January, 1985.

Harrison made the historic call using a Transportable Vodafone VT1, which weighed around 5kg and had around 30-minutes of talk time.

Imagine having to carry 5kg in your pocket everywhere instead of the lightweight mobiles we use today! Luckily, making a call these days is a lot easier.. Phew!

Mobiles are now not only for calls and SMS messages, they are now used for Emails, Video Conferencing, VoIP calls, and things such as the “app store” have changed the was we use and think about what our mobiles can do.

What will the next thirty years bring? Who knows! One thing is for sure, mobile technology is now so firmly embedded into our business culture we will never work in the same way again.

Here’s to the next 30 years!

 

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Severe Weather Update

 

Since the second week of December, Scotland, particularly the highlands and islands have experienced widespread damage from extreme weather. Telephone lines have been hit by lightning strikes in some places running at over 100 an hour with lines being hit multiple times.

As a result fault reports in Scotland have risen from an average of 1600 to 2000 reports to 7000! A UK equivalent fault report would be 83000 incidences. Openreach engineers have been deployed to restore services in these truly dreadful conditions. With severe weather also forecast to hit several other areas of the UK we will keep you updated on any impact this has on provision lead times and repair times.