VoIP – It’s time to make the switch

Making changes within an established business can be daunting, especially when it involves critical infrastructure like telecommunications. But embracing Voice over Internet Protocol (VoIP) offers benefits that can revolutionise the way you communicate. If you’ve still not made the transition to VoIP, here are nine compelling reasons why now is the perfect time to make the switch:

1. Flexibility: Say goodbye to the limitations of fixed lines. With VoIP, you can take your numbers with you when you move locations seamlessly. Choose your own numbers, set up multiple numbers for different business aspects, and manage calls for various offices from one central portal.
2. Managed Transfer: Transitioning to VoIP is made smooth and hassle-free with comprehensive training and pre-built setups. Minimise disruptions to your business operations with options for migrating telephone numbers during fixed time slots or outside of business hours.
3. Scalable Growth: VoIP systems are designed to scale alongside your business. Easily onboard new staff, adjust call routing, and manage fluctuations in call volumes during busy periods or promotions with just a few clicks.
4. Security: Built-in fraud protection and multi-layer security protocols provide peace of mind. Automatic monitoring of call volumes and fraud alerts help safeguard your business against potential threats.
5. Feature-Rich Solutions: Enjoy a wide range of features, including customisable call plans, hunt groups, auto attendants, and call recording to ensure compliance with regulations like MiFID II. Self-management options empower you to control telephony functions in-house without relying on external support.
6. Continuity: Ensure business continuity with automatic disaster recovery mechanisms that reroute calls to alternative numbers or mobile devices in case of disruptions. Keep customers informed with customisable voicemail messages. Prompt equipment replacement services.
7. Mobility: Liberate your workforce from the confines of traditional desk phones. Enable remote working with dedicated handsets for home offices and utilise desktop soft clients and mobile apps to make and receive calls from anywhere, anytime.
8. Cost Efficiency: Avoid unexpected costs associated with legacy setups like ISDN and PSTN lines. VoIP solutions offer quick and cost-effective scalability without activation fees or lengthy installation processes.
9. Adaptation to PSTN Withdrawal: With the impending withdrawal of Public Switched Telephone Network (PSTN) services, transitioning to VoIP becomes imperative. While there’s no need to panic, starting the migration process early ensures a smooth transition before the PSTN shutdown.

VoIP presents a compelling case for businesses looking to modernise their telecommunications infrastructure. Whether it’s enhanced flexibility, scalability, security, or cost efficiency, VoIP offers a wealth of benefits that can drive productivity and agility in today’s dynamic business environment. If you’re considering making the switch, consult with VoIP experts Deep Blue to explore your options and embark on a seamless transition journey.