To help us prepare for the digital upgrade Openreach has started their stop sell on analogue phone lines to new customers – this will be a phased operation due to be completed by September 2023 across the UK.
It’s important to note however that in some locations where FTTP is available, the stop selling in this area could be before that time. Once 75% of homes and businesses connected to a particular exchange can get full fibre broadband the stop sell will be implemented.
When Openreach is planning to withdraw a product, there is an intermediate stage called stop sell whereby further sales of that product are stopped. This ensures that the total number of lines remaining on that product does not increase, to facilitate the subsequent withdrawal of the product.
Traditional phone lines to homes and businesses will no longer be supported after this time. That’s why it’s imperative to start thinking about your transition to digital sooner rather than later.
Customers will be expected to have migrated their services to alternative products.
Looking after our customers
For customers of Deep Blue, there is no need to worry about the upgrading process. The company’s dedicated team will keep a close eye on the availability of FTTP in your area and get in touch with you as soon as it is available. They will discuss the various options with you and help you choose the most suitable one based on your specific requirements. So, sit back and relax, knowing that the experts at Deep Blue have got you covered.
What happens if you are not a customer of Deep Blue?
If you are not currently a customer of Deep Blue and are concerned about the upcoming switch to digital services, there’s no need to worry.
Switching to Deep Blue is seamless and easy, and our team will guide you through the entire process. We offer a range of flexible and affordable packages designed to meet the needs of businesses of all sizes.
Our services are future-proof, meaning that you can rest assured that your business will be equipped to handle the demands of the digital age for years to come.
We pride ourselves on providing exceptional customer service, and our team will work closely with you to ensure that you get the services you need to keep your business running smoothly.