Prepare your business for the festive break now and avoid the last-minute rush!
It’s the time of year when staff holidays, festive shutdowns and events start to fill up your diaries.
It’s worth thinking about what days and hours your office will be open.
What will you do when the office is closed?
Will you send calls to voicemail, leave a message to say you are shut or do you need to divert your calls for emergencies?
Have you thought about how you will notify your customers of your Festive opening hours?
Will your staff be working from home?
Many of our services offer a range of options to manage your calls during this time. Some like InBound and Horizon can even have schedules created so that numbers divert automatically. See our guide for help with setting up schedules in Horizon and Inbound here
Our staff are happy to talk to you about your options for managing your calls over the holidays. We also understand that you can’t always deal with these things by yourself, which is why we are always happy to help you pre-programme any changes.
We just ask that you please let us know as early as possible.
Contact us on 0333 240 9100 or by emailing email@example.com