Over the past 20 years, new technology has changed the way we do business. Today, the vast majority of companies are heavily reliant on the web – and that is not simply limited to large companies, with stats showing that 57 per cent of SMEs couldn’t function without it.
One of the key barriers identified is connectivity, with slow internet connections stopping companies from doing what is best for them. Whether it is embracing cloud computing or implementing an internet-based phone system, companies are confined by ill-equipped internet connections.
One in five businesses in the UK suffer with an unreliable internet connection
Phones have remained a constant in businesses for decades, but the availability of faster broadband has seen a shift towards Voice over IP (VoIP) systems. Run over the internet, VoIP is a high quality option which allows businesses to consolidate their communications over one line, which can significantly reduce costs.
However, as VoIP services are web-based that means they are entirely reliant on the quality of your connection. So if you have a slow connection or are prone to dropouts, you can expect patchy calls – not much fun for people on either end of the phone. Latency is another infuriating issue, with people frequently talking over each other due to a delay in the transfer of information on the line.
If you’re reliant on the internet to do business then it’s natural that poor connectivity will have a detrimental effect, and with UK businesses clocking up 149 million hours of internet downtime each year, there is a staggering £11bn worth of lost productivity.
For many using VoIP services, these exasperations with your internet connection will be all too familiar.
But why are businesses so willing to accept these frustrations? And how can it be fixed?
The proportion of businesses where day-to-day operations grind to a halt completely when connectivity fails is 38%
If you are planning on switching to VoIP – or have already done so and are being plagued by problems due to a slow or unreliable connection – then the solution is simple.
Full-fibre internet connectivity is available now and is by far the fastest technology available for companies in your area.
You can expect speeds of up to 1000Mbps – and when you consider that 1.5million UK businesses suffer with speeds less than 10Mbps, the difference is night and day.
But it’s not simply just a case of superior speed. With full-fibre, there is also greater reliability as the higher capacity bandwidth can easily deal with the strain that often proves too much for standard internet connections. And with increased reliability comes greater staff productivity – and far fewer ‘head in hands’ moments.
With increased reliability comes greater staff productivity, expect speeds of up to 1000Mbps
With the support of full-fibre internet connectivity, your VoIP service will be noticeably more robust. You’ll no longer have to worry about lags ruining the flow of conversations, and dropouts will be consigned to the past. In short, you will move from a patchy service to one which is seamless.
The buffering stops here!
Crucially, you will be able to confidently access the many additional benefits it offers. Whether it is video conferencing or sales driven tracking and statistics, VoIP can be a huge help to businesses – but only if the infrastructure is in place to allow it to succeed.
Entire offices will be able to switch to cheaper, business-friendly VoIP systems – and with those who switched from standard phone services saying it has saved 35 per cent on costs, there is a genuine impact on your bottom line.
In short, a superior internet connection lets you make the most of latest technologies – and allows you to put your money to work elsewhere.
To find out how full-fibre connectivity could benefit your business and how to get it, call us on 0333 240 9100 or click here to register your details for a call back