With the switch off looming, more and more businesses are looking to switch their services. Savvy entrepreneurs are making the decision to move across to hosted telephony now to not only benefit from all the feature rich functions available sooner but to beat the rush when the traditional phone line will reach it’s end of life.
But how does hosted telephony work? What makes it different from traditional solutions? If you’re a beginner to the world of hosted telephony, here’s the key information you need to get started.
How does hosted telephony work?
Unlike traditional telephony, which relies on physical copper telephone lines, hosted telephony uses the internet to send voice data through the local phone exchange. This gives you a telephone system that’s hosted in the cloud, meaning you can use IP handsets, mobiles, or even a desktop application to make and receive calls.
Is it easy to set up?
Setting up hosted telephony is straightforward, because there are no physical cables to install and connect. All you need is an internet connection. In terms of the actual installation process, hosted telephony options are ‘plug and play’ once they’ve been configured, so they also can be moved about easily – handy if you needed to move office.
Is a hosted phone system secure?
Many people wonder if hardware-based systems are safer, simply because having on-premise solutions seems like it gives businesses more control. In reality, having dual security measures from both the provider and the end user means hosted systems can be more secure. It’s simply a matter of putting the right security procedures in place.
What are the benefits of hosted telephony?
Hosted telephony offers a variety of benefits especially for SMEs, who need agile, consistent and cost-effective solutions, including:
- Robust, reliable communications
- Flexibility as standard
- A cost-sensitive solution
Ready to get started with hosted telephony?
Choosing the right phone system will always depend on your exact circumstances – but whatever your requirements are, the chances are you could benefit from hosted telephony.
Read our ‘5 factors to consider when choosing a business phone system’ as a starting guide.
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