Deep Blue prides itself on the level of friendly one to one support that we provide. We will do our utmost to resolve any issues you have with services we provide, and if the problem turns out to be with a service or equipment not provided by ourselves, we can at least point you in the right direction.

Urgent Problems
To report a problem with a product or service please call
0870 224 6200.

Frequently Asked Questions
If you have any questions you want to ask, please feel free to browse our F.A.Q. located here. If you cannot find the answer to your question please call or email, and we will do our best to answer your question.

Direct Debit
Want to change your direct debit, or set up a new mandate. Please print off, fill in the details and post to us. Please note you do not need to fill in the "reference number" boxes, we will do this for you.

Direct Debit Mandate

Documentation
Please find below links to documents you may find useful for using Deep Blue services.

Broadband
	Troubleshooting Flowchart
	ZyXEL Prestige 660H/HW Quick Start Guide
Feature Plus
	Sipura 2100 manual
	FeaturePlus User Guide

Links
Please find below useful links. (Please note these are external sites, we do not accept liablity for any problems relating to the accuracy of information on these pages).
Changing the time/date on your telephone system