The heavy rain and wind in December has continued into the New Year, hampering clear up operations and extending the flooding into other parts of the country. Openreach now has MBORC (matters beyond our reasonable control) measures in place in the following areas:
- North East Scotland
- South East Scotland
- South West Scotland
- Swansea & West Wales
- South Yorkshire & Chesterfield
- West Yorkshire
- North Wales
Re-provision of resources to these areas means that even in the South East and South West of the country lead times are longer than usual while engineers work to clear the backlog of jobs.
Many of you will have seen the footage of the Tadcaster Bridge partially collapsing after being undermined by the high waters of the river Wharfe, as well as cutting the two sides of Tadcaster off from each other, the collapse also lead to the damaging of utility pipes including a gas main and telecom cabling. Work has been carried out to move the copper and fibre lines across to the other side of the bridge, a key stage in restoring normal service to the area.
Deep Blue were lucky to escape the flooding, despite much of it being on our doorstep. Some of our customers were not so lucky but we are pleased to say that service has now been restored to all of them.
We wish to take this time to say thank you to all impacted customers for their patience and understanding over the last couple of weeks, thank you to our out of hours staff who coped well with challenging circumstances and to our engineers for giving up their time (including New Year) to get some of the worst hit sites back up and running so quickly!