The current severe weather is impacting on everyone at the moment, Openreach included. While every effort is being made to maintain service there have been cases of missed and/or cancelled appointments, as a result of this over the last few days Openreach have issued ‘Matter beyond our reasonable control’ (MBORC) declarations for many of the worst affected areas of the country.
MBORC declarations are currently applied to:
North East Scotland
Tayside and Fide
South East Scotland
Newcastle and Northumberland
Tyneside, Durham and Wearside
Updates on the situation and it’s progress will be added as we get them. If you are a current Deep Blue customer and would like to receive email and text updates please let us know by emailing firstname.lastname@example.org