With many offices closing or operating with minimal staff at this time of year, it is the ideal time for fraudsters to strike. Telecoms fraud is something that spoils the start of the New Year for companies year after year, but there are steps you can take to prevent your company from being affected.
Make sure phone systems and voicemails are secured with passwords that are changed regularly, if your system has remote access configured, make sure your network is secure.
If you don’t need to make calls to premium rate and international numbers, consider setting up outbound call barring for these numbers. If you are using Horizon you can do this yourself through the portal, for any other system just give us a call on 0333 240 9100 to get it setup.
If you get your calls through Deep Blue you get the reassurance of knowing that our systems monitor call traffic volumes and alert us if you hit your daily or weekly threshold to minimise your exposure if you are unfortunate enough to get hacked.
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